Skye Niseko

酒店前台的服務很好，我把衣服遺留在麗思卡爾頓了，她還會幫我聯繫酒店並且幫我送回來了酒店，真的很感謝，酒店裡面有餐廳，都是定食，一般般吧，還有一個咖啡廳，有賣麪包酒類咖啡沙拉，房間裏面配的餐具烹飪的東西很齊全

較為滿意～服務一如既往的好～

房間還是比較滿意的，衞生也打掃的非常乾淨 就是整個房間沒有視野，看中庭，既看不見雪場也看不見羊蹄山很失望 温泉全部是室內的，私人温泉完全連窗户都沒有，就是一個小池 服務真的需要提高 行李等了很久才上來搬 打電話要幾瓶水，説是需要另外付費，而且也沒有給 優勢勝在方便吧 續房比攜程更貴 安排的房間也不滿意

設施很好，服務非常周到細緻。 雪具店就在樓下，Ski in Ski out非常方便！特別是我們在外吃完烤肉大餐約不到的士回酒店，一打電話酒店立即安排車將我們接回。

Very nice hotel, very roomy, nice snow place to stay, i will come again

I stayed at this hotel with my family in a 3-bedroom apartment in January 2025. Our apartment was one of the most beautiful and well-appointed holiday apartments we have ever stayed in, with curved glass, panoramic windows facing out onto the ski slopes, and beautiful finishings. By way of room amenities, you can expect (at least in the 3-bedroom apartment we stayed in): European laundry with washer and separate dryer; washing machine; iron and ironing board; drying off area in the entry (not a drying room as such); oven, stove top, microwave, pantry, tea and coffee-making facilities and daily housekeeping. Property amenities included a communal laundry facility (which makes me think that not all rooms have a Euro laundry); ice machine area; ski valet; deli/cafe/wine merchant; on-site ski shop (higher-end fashion orientated); on-site restaurant (Kumo); onsen (women’s and men’s public plus also some private onsens). The windows and property in general is fastidiously cleaned, something of a rarity in ski towns (at least in my somewhat limited experience). The location can’t be faulted and as advertised, the property is ski-in and ski-out. We couldn’t get ski lessons in Hirafu though, so my kids and husband took the shuttle around the corner to Hanazono (20-25; gets very crowded at peak times) for their lessons (husband also had a private lesson over there). Hanazono is lovely and connects to a ski route that comes back down to Hirafu and Skye anyway (so you could take the shuttle and ski back for lunch, as my husband did). Also on the subject of location, it is a short 5 minute downhill stroll to a pharmacy/supermarket (on your left). It’s 10 minutes back up the hill. The staff were very courteous and well-trained. The food at Kumo was absolutely divine and I thought the sashimi was amazing. Breakfast gets busy at peak times and it’s a fend-for-yourself, find-your-own-table situation, which was a little frustrating at times, with many people dining alone at a table that could actually take four people. At Kumo, two of our drinks orders were lost and took over an hour to arrive. Would I recommend this hotel to a friend? 100% yes. It’s so beautiful, everything is such high-quality and the food and location are divine. I can’t imagine anybody being unhappy here!