Reef & Beach Resort - Spa Jambiani

Was a terrible experience. Spent money elsewhere. I don't know where to start. This has been the most concerning stay I've ever tried. For sure not near a 4 star hotel as they state in their website, **********, Google, etc. Bad service, employees didn't do anything to help and don't care about you and to solve the issues. They couldn't care less if you have a good vacation or not. On three cases employees became rude because we had questions. The English level with these employees is so bad that it's difficult to have a normal conversation. It ended up causing several times where we paid extra money because the employees don't speak proper English and saying drinks are included when it's not. We came from Kiwengwa Beach Resort and this was a completely different experience (extraordinary), so it's isolated to this place. Only person who wanted to help was the Guest Relations employee. Basides the above: - don't trust the pictures you see. Hotel room is very different - prices at this hotel is so way of with the current quality and standard - extremely bad wifi - there's no food to buy ouside all inclusive opening hours and the hotel is 6 km. from nearest supermarket - hotel was under renovation close to our room whole day for most of the stay. Lastly became sick of the food and is still struggling with my stomach (4 days after). I saw raw chicken in the food the days after this. Never recommending this place to anyone. It's the most chaotic hotel I've visited.

Sono appena rientrata da Zanzibar...ho alloggiato al reef beach .... ci siamo trovati bene...la struttura è carina,gli spazi verdi ben tenuti,il cibo buono..ma molto ripetitivo...manca decisamente uno show cooking...per la grigliata...i secondi erano sempre simili... spezzatino in tutte le salse....il pesce l abbiamo visto una sola volta...e in qualche intruglio ...lo staff del ristorante molto servizievole e sorridenti...una nota di merito al responsabile...che era sempre attento...un appunto alle camere....credo che un frigo sia più che necessario in Africa!... Mobilio molto ma molto spartano...un appunto anche allo staff della reception... neanche una persona comprende un briciolo di italiano... complessivamente l esperienza è stata positiva ma se dovessi ritornare a Zanzibar non tornerei in questa struttura

My sister and I had the absolute best time. Thank you Fareed especially. Hotel was top notch, amazing staff, Safari Blue tour is an absolute must. Rooms spacious and clean and the dinner at Bahari was outstanding. Already planning our next trip.

'Jambo' ,Just returned after an 8 night stay, and was extremely sad to leave. If you love monkeys you will be in heaven. I hoped to see them during my stay, but not several times each day, was brilliant,they seem to love showing off in front of the tourists, one day some even made it down to the jetty bar, they are amazing fun to watch. I had a garden room, which was huge, it was sprayed each evening by 'mosquito lady' and the mosquito nets surrounded the bed, however I didn't get bit once - and I always normally get bit. Main restaurant was very good, and there is also an Italian and Indian which you book for either lunch or dinner - and can be booked several times during your stay, if you visit the Indian go over to the balcony area to take a pic as its a brilliant view. If you love ocean swimming this place is a dream, the colour of the sea is just amazing - exactly like being in the Maldives. There is a tide, which changed considerably during my stay but for the first few days managed to get the early morning swim before breakfast in - sea was generally a hot 27'. Totally amazing. There are several sets of steps from the jetty bar to get into the sea - the best 2 being close to the jetty bar. There are also a few cats, and 3 tiny kittens which live near the Italian so anyone visiting please look out for them, I fed them everyday,,so hopefully someone will continue to look after them. Staff are all lovely here, and I have already booked to come back next year. It's about 60 to 90 minutes drive from the airport, and you do need to take out the Tanzanian Insurance, get a visa - which I had problems with online, but you get a form on the plane and do it at the airport when you arrive - 50$ cash, also there is a tourist tax. There are also 2 swimming pools within the complex, which were extremely warm. It was rainy season when I arrived, don't worry it rained a little the first few days but did always clear up and was always baking hot, but the last 3 days were wall to wall sunshine. Try to catch a sunset from the jetty bar - amazing . If you like 'rustic' you will love it here, I loved everything. Huge Thankyou to all the staff who made my stay truly the best holiday of my life ( and I do travel a lot). Hakuna matata , Take care everybody, please pass my warm wishes to all your amazing staff, and See you all next year

The hospitality of the staff was so amazing - so welcoming and positive. Excellent variety of food and just incredible surroundings!

I arrived on the morning of my birthday. Debora and her staff in hospitality endured that I had the best sea front room. Decorated the room and had a beautiful welcome to the hotel. During my stay I felt well cared for and considered, even when I wasn't feeling well. Debora ensured I was feeling better and checked on me. Each staff member did their job with a smile and were extremely kind snd generous. My purpose of my trip was a well earned rest and as it was Ramadan, I went at a very quiet time. The weather was amazing the majority of time I was there but become stormy 2 days before I left due to rainy season. Food was consistently good in restaurants. Only fault was snack back would preferred some more quick hot food ie burgers etc and a bit more range. My room.was extremely comfortable and the mosquito net service and sprayed in the evening ensured I did not get 1 bite! The hotel is extremely clean consistently and beautiful views. Swimming in sea available when tide is out.. Thank you so much reef and beach for an awesome 10 days.