Opus Apart Hotel

We stayed in the Opus hotel for 10 nights, when arriving staff were lovely room was clean and nice and from there it was down hill, it took us 5 days before our room got cleaned after asking multiple times we reported the door on the shower was broken they said the would have someone to fix it, no one came then when closing the shower door the glass shattered in on me, cutting my face arms and feet when we ran for help the staff brought up a wipe and plasters and said there was nothing they could do to clean the room till the cleaners came back the next morning, after complaining that was not good enough he brought a brush and swept some of it up and repeated it will be cleaned tomorrow I had no way to shower to wash the shards of glass off again complaining they eventually let me have a shower in an empty room, the glass was everywhere they would not give us a brush they only thing we could use was towels and put them in bags as we needed to us the bathroom during the night, to top it off they charged us for using the towels absolutely worse experience i have ever had, and to top it off we got food poisoning. Worst holiday worse hotel experience would never recommend here

Fourth family holiday in the Opus, which speaks for itself. From the moment we arrived to the moment we left, absolutely everything was perfect. The staff are attentive and friendly but not in your face. The pool and outdoor bar area are wonderful places to spend the day and have a drink. Apartments are spotless and comfortable. Same faces / nationalities every year, mostly Irish, Scottish and some English. By far the best holiday apartments we have ever stayed in.

I Have been travelling to Kusadasi for nearly 20 yrs and This place is the worst and dirtiest place I have ever stayed. We had an infant in our party and so unaccomadating.No cot in the room. First night when the baby was asleep the night staff knocked the door and said if we didnt stop talking on the balcony he would call the police. There was no hot water and shower head has to be handheld doesnt work great trying to hold a baby. You can only get towels when requested and after 4 days and requesting a room clean they asked me for 1550 lira for marks on 4 day old towels that were been used on the floor the place was that filthy. We had 3 rooms all rooms were the same. No towels and not cleaned. One of the party said to the manager hed never been in a hotel were you cant get clean towels and he said its not a 5 star hotel. This man all week sat by the pool drinking raw spirits dictating to staff. Must be desperate to work for him. The pool staff in restaurant are lovely giving the situation they are in but on the last day we were over charged for bills we had paid the day earlier. Avoid Avoid Avoid