The booking didn't tell there is no shower room in the room. Breakfast was not made known is only bento. We wanted to upgrade the breakfast but was rejected too. Overall not a good experience for the kids too
Opportunity to stay in traditional hotel.
We stayed in a Japanese room with futons on the floor. It was very dated , maybe there other rooms are better. We struggled to get more than a trickle of hot water from the tap.
We were half board and experienced traditional Japanese food. We are glad we tried this .
The staff spoke English and were friendly and helpful.
The Kurobe valley is beautiful. We are monkeys from our hotel window.
Käännä
Brian
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 3.11.2024
Wonderful stay at the Hotel Kurobe. It’s a little older property but well maintained. Staff and meals are excellent. Short walk from the train station but it is uphill. They provide a free shuttle which was very convenient with luggage
Käännä
Antonio
Majoittunut 9. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 29.10.2024
The staff were excellent, the hotel was clean but dated. Needs some renovation. The kaiseki dinner and breakfast was good but expected better to my taste. Have been to ryokans before and this would rate good. The staff were so nice and attentive to our needs, I just have to be honest.
Käännä
Verified traveler
Majoittunut 7. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 21.8.2024
Relaxing
Great onsen hotel just outside station with a shuttle van. Super friendly and the room seemed to be recently renovated and the hotel has some sections that we getting updated and will be even better for the next visit. Dinner was fabulous. Staff were awesome and the view was lovely from the room and onsen.