The room was spacious and beautifully decorated. The bedding was quite comfortable. We had a two nights stay and we slept well. They gave us free bottles of water. The person in charge came to greet us on the parking and helped us to get into the village. He was very helpful when we had to find a taxi at the time of our departure. He stayed with us till the taxi arrived. It was quite calm in the room even if the hotel is located nearby the twin bridges. We really enjoyed our stay in this hotel.
We took a taxi from Suzhou to the hotel. We were stopped by security at the gate to enter the hotel. After security let us through, our taxi was stopped 500m from the hotel. We had a lot of luggages to have to walk 500m to get to the hotel.
We had tried to cancel the accommodation but not able to get a refund. Definitely avoid