excellent service , we arrived at the hotel before check in time , front desk willing to let us check in earlier and gave us free upgrade due to our room was not ready at that time. the only cons we got no space to put our clothes/towel in the bathroom , other than that all is well.
Käännä
Majoituspaikan vastaus: Dear guests, thank you for choosing to stay in our hotel and sharing such valuable feedback! We are deeply pleased to learn that our front desk team has provided you with a flexible and caring stay experience. It is our honor to create a good start for your journey. We apologize for the lack of storage space in the bathroom. Your advice is crucial to us and we will immediately evaluate the bathroom layout and add convenient storage options (such as storage racks or hooks) to ensure a more comfortable experience for the future. Thank you again for your understanding and suggestions. We look forward to presenting you a more perfect stay experience when you visit next time! I wish you all the best.
Majoituspaikan vastaus: Thank you so much for taking the time to share your kind feedback! We are thrilled to hear that our staff made your stay memorable with their warm hospitality. Providing exceptional service is at the heart of what we do, and your words truly motivate our team to keep striving for excellence.It would be our pleasure to welcome you back soon for another wonderful experience!