The location of the stay is 15-20mins away from the changshui airport which makes it convenient for me to catch my next day flight very early in the morning. The place is cozy, tranquil and relaxing, it is a good and quiet place to relax after a long trip in Yunnan.
The road to the stay will passby construction area but this does not hinder the resting peace once reached the hotel.
The owner of this place is very friendly as well and able to accommodate and arrange for me to go to airport very early in the morning which is much appreciated.
Käännä
Majoituspaikan vastaus: 亲爱的客人,您好!非常感谢您选择入住云燕合院,并分享您的入住体验!我们很高兴得知您对民宿的宁静环境和舒适氛围感到满意,也感谢您对我们服务的认可。虽然前往民宿的路上有施工区域,但很高兴这并未影响您的休息体验。能为您的行程提供便利,尤其是安排早班机场接送,是我们应该做的。期待您下次再来云南时,继续选择云燕合院作为您的休憩之地!祝您旅途顺利,生活愉快!Dear customer, hello! Thank you very much for choosing to stay at Yunyan Courtyard and sharing your stay experience! We are pleased to hear that you are satisfied with the peaceful environment and comfortable atmosphere of the homestay, and thank you for recognizing our service. Although there is a construction area on the way to the homestay, I am glad that it did not affect your rest experience. Providing convenience for your itinerary, especially arranging early airport transfers, is what we should do. Looking forward to your next visit to Yunnan and choosing Yunyan Courtyard as your resting place! Wishing you a smooth journey and a happy life!
Thamowan
Qiufen Comfortable Twin Room With 180° Scenic View And Chinese Tea Set
Qiufen Comfortable Twin Room With 180° Scenic View And Chinese Tea Set
Majoittunut 1. 2025
Muu
2 arvostelu
2.7/5
Lähetetty 19.2.2025
Not advisable to stay at the moment as heavy construction is going around that area.
Käännä
Majoituspaikan vastaus: 尊敬的客人,實在萬分抱歉,此次入住沒能讓您享受到雲燕合院長水國際機場店本該帶來的寧靜與愜意,大規模施工給您造成了困擾,我們對此深感愧疚。為了表達我們的歉意,下次您入住,我們會為您提供免費的接送機服務,希望能彌補這次的遺憾。我們一直致力於為每一位客人打造舒適的新中式庭院觀景度假體驗,期待未來能有機會重新迎接您,讓您感受雲燕合院真正的美好。Dear guest, we are truly and extremely sorry that your stay this time failed to allow you to enjoy the tranquility and comfort that Yunyan Courtyard Changshui International Airport Branch is supposed to offer. The large - scale construction has caused you inconvenience, and we feel deeply guilty about it. To express our apologies, when you stay with us next time, we will provide you with free airport pick - up and drop - off services, hoping to make up for this regret. We have always been committed to creating a comfortable new Chinese - style courtyard viewing and vacation experience for every guest. We look forward to the opportunity to welcome you again in the future and let you feel the true beauty of Yunyan Courtyard.
Diver Mikel
Duplex Huone - Puutarhanäköalalla (Parisänky)
Majoittunut 1. 2025
Matkusta ystävien kanssa
72 arvostelu
3.7/5
Lähetetty 13.2.2025
The hotel yard looks nice and the costs are very reasonable. Breakfast was included … a nice bowl of noodles. The personal is very kind and free airport pickup is included, even very late night. However, the location is quite remote and you drive via a hugh construction site. The room was pretty cold and the air conditioning didn’t help much.
STAY AWAY. Before coming here, I thought it would a somewhat rural, cute hotel near the airport. Boy was I wrong. They are doing insane amounts of construction near surrounding roads to the point my taxi driver was unable to drive down the road. It is not near airport at all.
It is not charming, all food delivery is a 90 minimum delivery time away. Lock on door was not secure. In terms of communication, they do not speak English which is fine, but also have trouble speaking standardized mandarin. Would really recommend staying away.
Käännä
Majoituspaikan vastaus: 尊敬的客人,看到您的評價,我們如坐鍼氈,內心滿是沉重與愧疚。此次入住體驗與您的期待相差甚遠,給您造成諸多不便,我們誠摯地向您道歉。周邊道路施工是我們無法提前預料的突發狀況,導致您和司機師傅都陷入困境,沒能順利抵達,我們深感歉意。門鎖安全至關重要,我們馬上安排專業人員對所有房間門鎖進行全面檢查和更換,採用安全性更高的門鎖,為您的住宿安全保駕護航。語言溝通上存在的障礙,我們會馬上加強員工普通話培訓,同時配備專業翻譯軟件和多語言交流手冊,確保交流順暢無阻。我們知道這次給您留下了極差的印象,懇請您再給我們一次機會。若您願意再次入住,我們定會用實際行動證明我們改進的決心和成果,為您帶來舒適、滿意的體驗。Dear guest, upon reading your review, we feel extremely anxious and are filled with profound remorse. The experience of your stay fell far short of your expectations, causing you a great deal of inconvenience. We sincerely apologize to you.The construction on the surrounding roads was an unexpected and sudden situation that we couldn't anticipate in advance. It led to both you and the taxi driver getting into a difficult situation and failing to arrive smoothly. We deeply regret this.The safety of the door locks is of utmost importance. We will immediately arrange for professionals to conduct a comprehensive inspection and replacement of all room door locks, and adopt door locks with higher security levels to ensure your accommodation safety.Regarding the communication barriers, we will promptly strengthen the Mandarin training for our employees. At the same time, we will equip ourselves with professional translation software and multilingual communication manuals to ensure smooth communication.We are aware that this has left you with an extremely poor impression. We earnestly request that you give us another chance. If you are willing to stay with us again, we will surely prove our determination and achievements in improvement through practical actions, and provide you with a comfortable and satisfying experience.
픽드랍 서비스가 너무 좋았어요. 한국에서 이심만 해가서 중국 번호가 없었는데 위챗으로 연락잘되고 (파파고로 번역해서 소통) 새벽시간 도착에 짐도 늦게 나왔는데 사장님이 나와서 기다려 주었고 다음날 드랍까지 잘 해주었어요. 따뜻한물도 잘 나오고 조용해서 꿀잠잤어요! 공항에서 숙소 오가는길 도로공사중인지 아무것도 없고 흙먼지만 날리는 풍경이지만 숙소는 너무 조용해 꿀잠잤네요.
In a village near to Changshui Airport. Needed to contact driver for pick up, we only got driver's contact after arrival. Taken more than an hour+ to meet up with driver. Arrived hotel 3am in dark surroundings.
Overall the hotel was OK but don't expect hotel service.
Käännä
Majoituspaikan vastaus: Dear guest, we apologize for the unpleasant check-in experience. It takes about an hour from the flight landing to the exit. We can contact you in advance so that we can pick you up more conveniently. Due to the late arrival at the homestay, the sky was dark and many guests had already rested in the early morning. Considering your exhaustion during the journey, we prepared some hot food to entertain you, hoping to alleviate your hunger. We will work harder to do better and provide attentive service, so that every guest who comes to the hotel can feel the warmth of home. We hope our service can bring you more surprises and emotions. Looking forward to your next visit!