Elephant Court Thekkady

Worst experience at the hotel Stayed for one night with family. We booked 4 rooms 1. on 17 aug their was a medical emergency with my sister , so we called reception around 6 am to send somebody to market for medicines.But till 7.30 nobody responded and eventually we had to go foe medicined to a nearby hospital. 2. At breakfast we ordered for grilled sandwich without mayo , but it was served with mayo.. we requested the chef to change but he argued that it cannot be done as the sandwich will get wasted.. 3. The curd served in buffet was sour and again the chef was reluctant to serve fresh curd stating that this is in house made so will be sour.. I dont know why management has hired such unprofessional and rude chef.. You not giving a free bites but charged for it.. I wont recommend this properrty to anyone Guys plss stay away.. They wont cooperate with you even in emergencies..

Had an excellent stay. Staff was very caring and attentive.

We stayed at The Elephant Court on a recent family trip. The hotel has its charm and potential, but our experience was a mix of good and disappointing moments. Here’s an honest breakdown: Pros: Nice Property: The hotel overall is nice with a peaceful ambiance suitable for a relaxing family trip. Nice views inside the property to shoot. Spacious and Clean Rooms: The rooms were large, clean, and comfortable, offering a good space to unwind. Clean Washrooms: Bathrooms were well-maintained and hygienic. Good Food: The food quality was good and flavorful, which added to the pleasantness of our stay. Cons: Poor Reception Experience: Reception was extremely disappointing. There was no welcome drink, no proper greeting, and the staff at the front desk didn’t seem responsible or warm. Partial Treatment: We noticed a clear difference in the way foreign guests were welcomed compared to Indian guests. As soon as a foreign group arrived, everything from greetings to service improved drastically — which felt quite unfair and disheartening. Room Allocation Issues: Despite requesting adjoining rooms (especially as we were traveling with an 82-year-old family member), the hotel allocated rooms on different floors. Even after speaking with the duty manager, the request wasn’t accommodated. Service at the Restaurant Needs Improvement: Although the food was good, the overall service and attentiveness of the restaurant staff could be much better. Overall: A short and nice stay, mainly due to the property itself and the quality of rooms and food. However, the front desk experience and service standards need serious improvement — especially in treating all guests equally and handling basic hospitality expectations.

Great Staff, Great property, Good Food. Excellent place for Family. Location is close to town so no visual natural beauty. Clean pool and rooms.

Lovely hotel, very busy so definitely popular! Some staff struggle to understand English, but manager looked after us in the restaurant. The Bar could do with some work - but otherwise lovely setting! Restaurant has a great menu. Rooms were very comfortable.

El domingo 8 nos alojamos mi marido y yo en la habitación 154 y dejamos el hotel a la mañana siguiente temprano. Por olvido se me olvidó sacar de la caja fuerte el porta pasaportes que siempre llevo en los viajes. A través del guía pudimos recuperarlos pero cuál ha sido mi sorpresa cuando en el hotel sólo han entregado los pasaportes sin el estuche, en el cual llevaba los visados de mi marido y mío y 170€. La agencia ha reclamado pero su respuesta es que estaban sólo los pasaportes con lo cual tienen un problema, o los ha robado la persona que ha ido a abrir la caja fuerte, o lo han robado en recepción.