Taj Kumarakom Resort and Spa Kerala

Right from check in to check out, the stay was really amazing. I booked the stay for myself, wife, parents and our pet. The staff were very cooperative and also suggested some interesting seasonal lily pond citing that we thoroughly enjoyed. Food was great, quantity suggestions were nice. Thanks to staff - Mr. Vizhingam, Gayathri, Vishnu (Swimming pool), Shibu (buggy driver to the lake who explained the lake and it's surroundings) and Nikki from the restaurant -- we had an amazing 2N stay during the monsoons at Kumarakom.

We had a wonderful stay at Taj Kumarakom. The whole staff and the manager Mr Vengupal were extremely helpful and pleasant. The property is beautiful and has few activities like kayaking which are a pleasant change. I wish we stayed for a longer duration. Overall would definitely recommend it to friends and colleagues.

Thanks to Taj for making our stay so memorable, as always going beyond expectations and providing experiences soaked in culture and tradition..

Return to nature, the scent of village mud and the rain drizzling,greenery all round, the lake with paddle boat and zip line were good.

Dear Taj Kumarakom Resort & Spa Hotel Management, I recently stayed at Taj Kumarakom Resort & Spa Kerala from 11-Jun-2025 to 13-Jun-2025, and unfortunately, my experience did not meet expectations. There were several issues that impacted my stay: • The cleanliness of the room was below standard (Washroom Door was without latch, always door was open, there was no enough towel was there in the room, Bathroom flush was not working properly. • The service was not satisfactory, One of the cleaner come to my room in the morning time and he told us . I need to clean the room . I told him , we are going out for tour he told, Sir I need to clean the room, please stay in the room . This was expected from the staff. • Wi-Fi not working, poor quality of on/off switch, Intercom set was not working properly. • Dampness smell in all Bed, Pillow, and comforter. I paid 41500/- INR so I expected a higher level of hospitality and comfort, I got the email for my stay booking confirmation so I mentioned there I am coming to celebrate my 10th Anniversary, no gesture was followed by Taj staff, even they were not bothered about the day of anniversary, This Taj Kumarakom Resort & Spa is in very remote location no any vegetarian cake shop was available in Kumarakom so I requested for a cake from the restaurant staff . The reply was very strange for me . “Vegetarian cake is not available in the hotel So requested to them just the put the white cream on the any sponge bread and make a round shape . I was not expected this type of response and service from Taj . 1st day at the dinner time I had visited to reception and requested for a room change, because my allotted room was too far from restaurant and the way of my room was very slippery and I was having 2.5 year kid . Her name was Priya and she promised me she will change the room next day but no response from her . The honest feedback for this Taj property is staff issue, location issue, No bothered about the customer comfort and I hope you will take this feedback seriously to improve the experience for future guests. I would appreciate it if you could look into these matters and address them appropriately. Thank you for your attention. Sincerely, Shashi Ranjan

Taj Kumarakom Resort truly made our vacation in Kerala memorable. The food, service, and accommodations were top-notch. We spent two nights in a bungalow by the lagoon, which was spacious and featured a large living room, a bedroom, and a small dressing area. It provided a serene and private atmosphere. On our last day, we tried yoga, and I regretted not starting earlier. Ms. Priya, the duty manager, checked in with us and tailored routines to suit our experience level. Although I’m not usually a yoga enthusiast, I found myself looking forward to it every morning. The cuisine exceeded my expectations, with delicious, authentic Kerala dishes bursting with flavor. One morning, I even had the chance to sample sweet toddy thanks to Priya, which was a delightful surprise. I’ve stayed at other resorts in the area, but I’m definitely planning to return to this one.