Toyoko Inn Kumamoto Ekimae

除了房間較小以外，其它都滿意。

You can see this hotel when you walk out from the east gate of JR Kumamoto station. Although the nearby area is not popular with just few restaurant and store, but it has a local railway station. However, I have to say this is the worst hotel I have ever lived in my travelling life. This one in the Kumamoto shame on the whole Toyoko Inn system. I had got some strawberry and sweets in the fridge in the room, and they were all frozen to ice at that night. I did not change any switch in the fridge and it was set up to 2 of total 5. Then I took the frozen strawberry to the front and told the stuff, but a lady just said sorry about that and that's all. I can understand there are some difficulties for the staff to explain why bad thing happened to the customers, but at least they should show they would put effort to fix the problems. This happened in the second night, but I have not get any explanation or compensation when I left even till now. And the water pump also created lots of noises when nearby rooms using water, so I think is might be refrained from an old hotel.

酒店位置太好了 前台自助辦理入住拿房卡 還有 pola 的洗護小樣自取 很適合特種兵旅遊回來就睡的 I 人，下次來熊本還會選這裏。

很棒。👍👍👍

離車站很近，價格略貴

地點優 購物便 商務優