Welcomhotel by ITC Hotels, Hamsa Manali

Overall experience being here in the Hotel was excellent, the hospitality and all the staff behaviour was good enough. I recommend each and every visitors to kindly book and stay in this hotel while you visit in Manali. Specially Mr Shivkant, Mr Prem, Ms Poonam, and Mr Sonram they are very kind to us.

We had the most wonderful stay at ITC Manali, and a big part of it was thanks to the incredible hospitality shown by the staff. A special thanks to Mr. Shivkant, Mr. Ajay, Mr. Sonuram, Hoshiyar, Shivek, and Mr. Ankush for going out of their way to make our experience truly memorable. They surprised us with a lovely room upgrade and went the extra mile to decorate our room beautifully, adding such a personal and thoughtful touch to our stay. It made us feel genuinely welcomed and cared for. The warmth, professionalism, and attention to detail shown by the entire team made our trip extra special. We look forward to visiting again soon! Compliments to the chef as well

The entire experience, from the time we entered the property to the time we checked out, it was simply magical. The attention to detail, courteous staff, high quality food and a lovely spa made our short trip truly memorable. Looking fo forward to a longer stay in the winters

ITC Hamsa was the best hill station vacation experience we’ve had ever. The property is out of the world and compares with any European hotel nestled in between an apple orchard with 360deg unobstructed views of the mountains. The service is exdeptional and the staff go the extra mile to make ur stay relaxing and comfortable - starting from the front office led by Mr Prem and Ms Poonam and the restaurant staff of - Sonu, Rajan, Rakesh, Shekhar, Amit and others. The House keeping was wonderful and ensured every amenity was provided in the well done rooms. Kudos to Ms Shivani, the GM and her leadership. There were many other staff members that we have not mentioned - but thank them sincerely. The food was amazing and the ambience too good to imagine. We strongly rwcommend ITC Hamsa and look forward to our next vacation there - hopefully soon :) Best wishes!! Saurabh Saxena & Family

Our family spent an unforgettable six nights at Welcomhotel by ITC Hamsa Manali, and the entire experience was outstanding. Nestled in a serene apple orchard at Burwa village, the resort boasts breathtaking Himalayan views – a slice of paradise just 30 minutes from Old Manali. From front desk to housekeeping to restaurant staff, every member went above and beyond with warm, attentive service. They anticipated our needs, especially for our children, and made us feel genuinely welcome. Special mention for Mrs. Poonam and Mr Prem The multi‑cuisine restaurant “The Light House” served delicious, freshly prepared meals. We enjoyed everything from local Himachali dishes to continental breakfasts — kudos to the chefs and staff for consistently excellent quality. The views from this restaurant are as good as its food. Special mention to Mr. Shekhar who was our server for the entire stay. Welcomhotel ITC Hamsa Manali delivered a flawless family holiday: top-notch service, delicious food, comfortable rooms, and a beautiful setting. Strongly recommended for anyone looking for a peaceful, family-friendly Himalayan retreat.

Check inn to chek out everything was so awesome.. food rooms views staff everything made it a lifetime memories that will be cherished forever ... Had a child with me they so well took care of her all the needs .. thank you team hamsa for everything 💕