De Palma Resort Kuala Selangor

Conveniently located, pools may require more cleaning, staff were friendly and ample of parking space available

Extrêmement déçus, nous avons même écourté notre séjour! Le prix payé ne correspond en rien à la qualité de l'hôtel. C'est, de loin le pire hôtel de notre séjour d'un mois en Malaisie ! Je n'ai jamais vu une chambre dans cet état ! Très sale, des énormes tâches partout sur les murs fendus, des rustines de papier peint collées sur les murs, lampe cassée ( mon mari a pris l'électricité quand il l'a touchée), mouches sur les plats et les tables au restaurant, piscine douteuse, personnel peu motivé, parties communes sales. Je ne recommande pas cet hôtel ! A fuir....

At first glance, the resort looks like it will be a wonderful place to stay! It looks nice upon entering, the staff at the front desk is friendly, the areas around the huts are cute! But when you enter, that’s where you start to form a very different opinion. First when you enter, the power has been shut off, so the first hour is spent in muggy heat, waiting for the AC to chase away the humidity, then when you look closer, not a single thing is clean. There are bugs EVERYWHERE, especially on the night tables and along the bed headboard, the sheets and pillows are stained, yellow, brown, blood, dirt, everything you can imagine (not even mentioning the tons of hairs that belonged to neither my partner or myself). The bathroom is tiny, which I wouldn’t care about if it was clean… the drain had toothpaste caps from previous people stuck in it, the walls clearly hadn’t been wiped down, there was mold along the the sink(and bugs), the toilet had a dark ring, … The shower was pathetic. If you use the shower head and turn it slightly to angle it towards you arm, the water struggles to find it’s way out of the shower head. A child had been practicing their writing previously because the walls of the closet were covered in words, and everything was just grimy and in disrepair. This hotel has the bones to be high quality, but they seriously need to take a look at basic cleanliness first.