Hotel Royal Kuala Lumpur arvostelua

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay, especially the complimentary upgrade to the Executive Room and the lovely view of the Petronas Towers. It’s great to know you appreciated our central yet quiet location, clean and spacious room, and the variety offered at our breakfast buffet.We hope you'll have the chance to stay longer next time and enjoy the rest of our facilities, including the swimming pool and gym. It was a pleasure having you with us, and we look forward to welcoming you back soon.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're glad to hear you found our location convenient, but we're truly sorry to learn that your stay did not meet your expectations.We apologize for the noise issues and for the service experience you encountered at the front desk. This is not the standard we aim to provide, and we take your comments seriously. We will be addressing this with our team to ensure better service and a more comfortable environment for all our guests moving forward.We appreciate your input as it helps us improve and we hope to have the opportunity to serve you better in the future.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're glad to hear that overall, your stay was enjoyable. We truly appreciate your feedback about the noise from neighbouring rooms and the hallway. While we strive to create a peaceful environment for all our guests, we understand how these disturbances can affect your comfort. We will work with our team to ensure that noise levels are minimized moving forward.We hope to have the pleasure of welcoming you back and providing you with an even more peaceful experience next time.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We apologize for any confusion regarding the deposit and the refund process. The RM40 deduction you mentioned is for the tourism tax, which is a government-imposed charge that applies to all guests staying at the hotel. We regret that this was not explained more clearly at the time of check-in.We truly appreciate your understanding, and we will make sure to improve our communication regarding this matter in the future to avoid any inconvenience for our guests. If you have any further questions or need additional clarification, please don't hesitate to reach out. We look forward to seeing you again.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for sharing your feedback with us. We're glad to hear you enjoyed our excellent location and found the room spacious. We appreciate your understanding regarding the parking fees, and we will continue to ensure our breakfast meets the essential needs of our guest’s. We look forward to welcoming you back for another great stay.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for sharing your feedback with us. We’re so glad to hear you enjoyed the front desk service, especially from Ms. Sindu. It’s wonderful that you found our location convenient with plenty of restaurant options nearby. We’re also pleased that you liked the breakfast and the spacious room. We truly appreciate your kind words and look forward to welcoming you back soon.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Ms. Azmiera Abdullah,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your wonderful review. We’re thrilled to hear that you had a marvelous stay and that our team made a positive impact on your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit. The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr. Mhairi17,Greetings from Hotel Royal Kuala Lumpur!Thank you for sharing your thoughts. We’re glad to hear you enjoyed our perfect location and the convenience of nearby shopping, street food, and public transport. However, we sincerely apologize for the inconvenience caused by the lack of guest parking. We understand how important this is, and we appreciate your feedback as we look into ways to improve the parking situation for future guest’s.We hope to have the opportunity to welcome you back soon.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you found the location of our hotel convenient and that you enjoyed the comfort of the room and our attentive staff.We appreciate your comments regarding the reception area, room amenities, and breakfast offerings. Please rest assured that we are reviewing your suggestions about the limited coffee and bottled water supply, as well as the towels and hand towels, to ensure a more comfortable experience for our future guests.We also value your observations about the breakfast variety, swimming pool, and gym, and we will consider them in our ongoing efforts to enhance our services and facilities.It’s wonderful to know that you found the bed comfortable and the room well serviced. We take pride in providing a clean and welcoming environment, and we will continue working on improvements to make our guests’ stays even more enjoyable.Once again, thank you for your valuable feedback. We hope to welcome you back to our hotel in the future and offer you an even better experience.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you for your wonderful feedback. We’re so glad to hear that you enjoyed the spacious room, clean toilet, and our excellent location. It’s great to know that the proximity to the subway station and nearby restaurants made your travel experience even more convenient. We truly appreciate your kind words and look forward to welcoming you back in the future.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you for your kind words. We’re thrilled to hear that you enjoyed our great location and our team provided friendly service. We truly appreciate your feedback and look forward to welcoming you back in the future.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Ms. Aziah,Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you experienced regarding parking arrangements. We understand how important convenient and affordable parking is for our guests, and we truly appreciate your comments as they help us to improve. We hope to have the opportunity to welcome you back in the future and provide a better experience.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms Gg#1010,Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed our convenient location, spacious rooms, and the lovely view. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay soon.The ManagementHotel Royal Kuala Lumpur

Majoituspaikan vastaus: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback with us. We’re happy to know you had a good stay overall. We appreciate your feedback regarding the breakfast variety and will certainly look into ways to enhance our offerings to better meet our guest’s expectations.We hope to welcome you back to Hotel Royal Kuala Lumpur for an even better experience in the future.The ManagementHotel Royal Kuala Lumpur