Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences arvostelua

Pullman Kuala Lumpur City Centre Hotel & Residences

4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaNäytä hotellin tiedot
Pullman Kuala Lumpur City Centre Hotel & Residences
Pullman Kuala Lumpur City Centre Hotel & ResidencesPullman Kuala Lumpur City Centre Hotel & ResidencesPullman Kuala Lumpur City Centre Hotel & Residences
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.7/10
Erittäin hyvä
2410 arvostelu
Vahvistetut arvostelut
Sijainti9.1
Mukavuudet8.5
Palvelu8.5
Puhtaus8.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(2410)
Positiiviset arviot(2298)
Arvostelut valokuvien/videon kera(694)
Herkullinen aamiainen(344)
Kätevä ostosten tekoon(196)
Suuret huoneet(125)
Sopii erinomaisesti liikematkoille(91)
Herkullinen noutopöytä(59)
Outo haju huoneessa(43)
Near mall(16)
Ylellinen(14)
Kielteisiä arvosteluja(110)
Vieraskäyttäjä
Kahden makuuhuoneen huoneisto
Majoittunut 5. 2025
Perhe
14 arvostelu
9.0/10
Mahtava
Lähetetty 3.7.2025
Good location for shopping and food
Käännä
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
3 arvostelu
10/10
Ylivertainen
Lähetetty 2.7.2025
房間還不錯很值得,地點也很好.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience
Kwek Evaline
Deluxe Twin -huone
Majoittunut 5. 2025
Matkustus ystävien kanssa
4 arvostelu
7.5/10
Lähetetty 29.6.2025
Room was very small & front desk service always no answer. Room facing construction (no view). Swimming pool lack of maintenance (super disappointed). Someone tried to open our door twice (lucky we double lock internally). We just checked in around 11am & housekeeping came around 5pm to clean our room despite the DND button was on. Super disappointed during our stay.
Käännä
James Pan
Deluxe King -huone
Majoittunut 5. 2025
Yksin matkustava
5 arvostelu
7.0/10
Lähetetty 28.6.2025
Room is big with bathtub and is dated. Breakfast is good as it reflects local culture. However, when long stay above 3 days. Things seems abit too local and services tends to be abit iykyk.
Käännä
Majoituspaikan vastaus: Dear James Pan,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the condition and age of the accommodation as it will help us to continually improve our guests experience. We are delighted that you enjoyed breakfast. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
Vieraskäyttäjä
Superior King -huone
Majoittunut 5. 2025
Perhe
3 arvostelu
10/10
Ylivertainen
Lähetetty 28.6.2025
Keren
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing this wonderful feedback with us from your recent stay at Pullman KLCC Hotel & Residences. It was an absolute pleasure to learn that your overall stay was excellent! We always endeavor to ensure that our service are always up to the highest standards. We would love to host you again on your next visit to Kuala Lumpur.Kind regards,Devi.CGuest Experience
Dreamy
Deluxe Twin -huone
Majoittunut 5. 2025
Matkustus ystävien kanssa
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 27.6.2025
The staffs not welcoming. From doorman to housekeeping. No smile or greetings. When we came bsck n car stopped infront, no One assist to open the door even when we are having difficulty coming out!  Housekeeping did not clesn room well n failed tp replenish tea/coffee bags! Buffet breakfast was good spread. Hot delicious croissants! Tasty malay kueh. Concierge was good though on our last day 25/6/25. Location is v gpod, about 5mins walk vis bsnysn tree connector next door to pavilion.
Käännä
Majoituspaikan vastaus: Dear Dreamy,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to your arrival experience as it will help us to continually improve our guests experience. Your comments have been directed to the front office and house keeping teams for prompt action. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
KA MAN
Deluxe Twin -huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
5 arvostelu
10/10
Ylivertainen
Lähetetty 26.6.2025
非常好的酒店,近周邊商場
Käännä
Majoituspaikan vastaus: Dear KA MAN,Thank you for sharing your review.We're thrilled you enjoyed our prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We can't wait to see you again soon for another amazing experience at Pullman KLCC Hotel & residences!Kind regards,Devi.CGuest Experience
Anonyymi käyttäjä
Kahden makuuhuoneen huoneisto
Majoittunut 5. 2025
Liikematkustaja
2 arvostelu
2.0/10
Lähetetty 26.6.2025
非常非常糟糕的體驗,避雷吧!頁面寫着24年裝修的,實質是零幾年的裝修。又舊又破又醜,地毯一股濃濃的異味!給酒店前台反饋,傲慢無禮,踢皮球! 整個行程完全被這個酒店給毀了!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking a moment to detail your recent experience and bringing this to our attention. We regret the shortcomings you experienced and that the overall impression of our hotel did not exceed your expectations. Despite our unbeatable location, it appears that our rooms fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition. Your comments have been highlighted to the housekeeping team for onward action. Please accept our sincerest apology for your room experience during your previous visit with us. We would love another opportunity to earn your recommendation at Pullman KLCC Hotel & residences should you consider returning to us in the future.Kind regards,Devi.CGuest Experience
Zacky-
Kahden makuuhuoneen huoneisto
Majoittunut 5. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 25.6.2025
My trip to the luxurious Pullman Hotel in Kuala Lumpur was absolutely fantastic! From the warm welcome to the elegant rooms with stunning city views, every moment was exceptional. The dining options were superb, offering delicious local and international cuisine. The rooftop pool and spa provided the perfect relaxation, while the central location made exploring KL effortless. Impeccable service and attention to detail made my stay unforgettable. Highly recommended for both leisure and business travelers!
Käännä
6/7
Majoituspaikan vastaus: Dear Zacky,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience
Vieraskäyttäjä
Kahden makuuhuoneen huoneisto
Majoittunut 5. 2025
Perhe
5 arvostelu
10/10
Ylivertainen
Lähetetty 24.6.2025
location is close to the Pavilion shopping centre. the apartment was huge. we have a connecting room, which happened to have a family with kids as our neighbour - the sound isolation isn't great - we can hear kids crying even around midnight.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the connecting room as it will help us to continually improve our guests experience. We will certainly take note of your rom preference on your future visits. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
Chia Karen
Deluxe Twin -huone
Majoittunut 5. 2025
Yksin matkustava
1 arvostelu
10/10
Ylivertainen
Lähetetty 23.6.2025
The room was clean and good service from the housekeeping. The hotel is walking distance to Pavillon mall.
Käännä
Majoituspaikan vastaus: Dear Karen Chia,We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & Residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon! Kind regards,Devi.CGuest Experience
MEI QI
Superior King -huone
Majoittunut 5. 2025
Liikematkustaja
1 arvostelu
2.0/10
Lähetetty 23.6.2025
I had booked a room at Pullman from 19 June to 23 June, as I had a business course in KL during that period. However, on 20 June, the very first day of the course, I had an accident at 1:30 PM and was admitted to the A&E department at Prince Court Medical Centre. Around 5:30 PM, I called the Pullman reservation team to inform them that I needed to check out early due to the emergency and the need for medical attention. I also spoke to a front desk manager named Idah, explaining my situation. She helped arrange for my mother to pack my belongings and check out on my behalf. I followed up by emailing the reservation team, submitting my hospital consultation records, medical certificate, and medical report for their reference. Although they proceeded to check me out on the same day, the room charges for the remaining nights were not refunded. For a reputable international hotel brand like Pullman, I find this action extremely unethical and inhumane. I am deeply disappointed and strongly do not recommend staying at this hotel.
Käännä
Majoituspaikan vastaus: Dear Ho Mei Qi,Thanks for taking the time to leave us your review. We are so sorry you had a 2 star review experience with us. We take our guests’ feedback seriously and we hope that you have recovered fully from the accident. As your reservation is a third party booking, we have no say in the refund process. You would have to liaise with Ctrip to resolve this concern pertaining to your refund. I believe that we have done our best to assist you whilst you were inhouse by expediting your departure process. We wish you safe and happy travels.Kind regards,Devi.CVGuest Experience
Burhan samoh
Superior King -huone
Majoittunut 4. 2025
Liikematkustaja
3 arvostelu
7.0/10
Lähetetty 23.6.2025
Reception check in - out open 1 person only customer very long time to check in and out
Käännä
Majoituspaikan vastaus: Dear Burhan Samoh,The issues you raise are important to us. Please accept our apologies for any delays during check-in and check-out. We appreciate your patience, and we'll look into your comments further. If you find yourself back in the area, we'd appreciate the chance to provide you with a more enjoyable visit at Pullman KLCC Hotel & residences.Kind regards,Devi.CGuest Experience
Baiarma Aaden
Superior King -huone
Majoittunut 5. 2025
Perhe
16 arvostelu
10/10
Ylivertainen
Lähetetty 23.6.2025
Удобное расположение, номера чистые, вид на город не совсем симпатичный из-за плотной застройки, рядом торговый центр Pavillion и в целом до основных достопримечательностей добираться удобно, +ранее заселение
Käännä
Majoituspaikan vastaus: Dear Baiarma Aaden,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience
Xyber
Superior King -huone
Majoittunut 5. 2025
Liikematkustaja
56 arvostelu
10/10
Ylivertainen
Lähetetty 22.6.2025
Fantastic stay! The staff was welcoming, the room was spotless, and the amenities exceeded expectations. Great location close to everything. Would highly recommend this hotel to anyone visiting the area. Looking forward to staying again on my next trip.
Käännä
Majoituspaikan vastaus: Dear Xyber,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience