Greystone One Bukit Ceylon

Pro - Comfortable mattress - Basic amenities available - Near to famous Jln Changkat Con - A bit pricey depo - Lighting near to the big mirror outside not functioning

Both Trip.com and the hotel are very bad in service. I booked by mistake two nights and I called to cancel and there was no help from both Trip.com and the hotel itself very very bad from the hotel and Trip.com

Just awful service! We arrived at the hotel and were said by WhatsApp to pay deposit without even seeing apartment! When we transferred money, they could not confirm payment for 30 min! We were tired and exhausted from the flight and they could n’t let us check-in. The whole check-in process took about 1 h. When we finally checked in we found that property was in a very weak condition: furniture with scratches, leaking sink, smell of old wood. There was only one towel but booking was for 2 persons. Don’t book from them, there are tons of decent properties for the same money in KL!

Good location and very nice place we really enjoyed

Overall a great stay! We needed to liaise with the staff before check-in and there was some waiting time for check-in and check-out. Nevertheless, it was a pleasant experience as the location is pretty good and room is spacious

Rooms not clean, service is bad, charge late check out fee but can't come on time when guest want to check in. Filthy rooms with stains and wet floors.