The location of this hotel is perfect if you want to find restaurants like ICC Pudu; just 5-10mins walk from hotel.
However, the room condition is bad as you can see from the picture, cleanliness is not even up to standard, smelly towel!!
Price is cheap, however with such condition, I’m willing to pay more.
Käännä
Vieraskäyttäjä
Superior-huone
Majoittunut 6. 2024
Perhe
15 arvostelu
2.0/5
Lähetetty 21.7.2024
Bilik okay so so..tapi pekerja tak cukup..buang masa menunggu satu satu customer cek out.sekali cek out sekali tekan button lift utk naik cek bilik.turun.baru dpt deposit kembali.cannot brain hotel ada bintang tapi pekerja receptionist seorang sahaja.
Majoituspaikan vastaus: Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!
CHOONGfookchoi
Yhden hengen superior-huone
Majoittunut 4. 2024
Matkusta ystävien kanssa
6 arvostelu
2.5/5
Lähetetty 10.6.2024
服務態度不好了有點麻麻忽視?
Käännä
Majoituspaikan vastaus: Thank you for bringing your concerns regarding the attitude of our staff to our attention. Your satisfaction is important to us, and we appreciate your feedback as it helps us to identify areas for improvement. We will conduct a thorough investigation into the incident and take further action. We will also provide additional training and guidance to our staff members to ensure that they maintain a positive and professional attitude at all times. It is our commitment to continuously improve our service standards and ensure that all our guests feel valued and respected. Please be assured that we take your feedback seriously and will take immediate steps to address this matter.We sincerely apologize for any dissatisfaction you may have experienced during your interaction with our team members.
Limie nita
Superior Double -huone
Majoittunut 4. 2024
Pariskunnat
12 arvostelu
3.5/5
Lähetetty 30.5.2024
lokasi dekat bandar,tempat bersih
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave such a positive review! We're thrilled that you enjoyed your stay with us. Our team strives to create a welcoming and comfortable environment for all our guests, and it's rewarding to hear that we succeeded with you. We appreciate your feedback and hope to have the pleasure of hosting you again soon!
V Hotel (previously Pudu Bintang) has been my go-to place in KL for almost 10 years. Before Covid, it used to be a perfect budget place: clean and functional, nice staff, good location next to an LRT station.
Sadly, no more. They've completely given up on maintenance and mostly on cleaning too. Many fixtures are broken, window doesn't fit. Aircon is not working and caked in a thick layer of dust (I cleaned the outside, tried not to think about the inside), curtains are dirty, everything seems dirty. Sheets didn't seem clean either, and towels were rags salvaged from another hotel. Doesn't smell great. Soap dispenser was broken, so was the tap. Even saw a cockroach, albeit only a small one. Reception staff were not particularly polite or welcoming either. This was a deluxe window room, I could barely stay there one night. I imagine non-window ones would have been basically uninhabitable.
All this is unlikely to be fixed. It was better a year ago (scruffy and in need of maintenance that never came), but went all the way down from there. Seems like their new business model is to spend least possible on the upkeep. Avoid.
Käännä
Majoituspaikan vastaus: We are deeply sorry to hear about your experience at our hotel. Your feedback is incredibly valuable to us, and we genuinely regret any disappointment or inconvenience you may have encountered. We understand the importance of addressing your concerns promptly and effectively. Please accept our sincerest apologies. We would be grateful if you could reach out to us directly so we can better understand your experience and work towards making the necessary improvements to ensure your satisfaction in the future.
for Mangas
Superior Double -huone
Majoittunut 3. 2024
Pariskunnat
24 arvostelu
3.2/5
Lähetetty 28.4.2024
"The hotel takes a RM50 deposit." (Assuming "RM" stands for Malaysian Ringgit)
And tourist fee.
Ground floor grill house so delicious. 🔥🔥🔥
Its close to public transportation such as LRT PUDU and it is close to Berjaya Times Square which have the Longest Indoor Roller Coaster. Sorry for the pic is not related
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave such a positive review! We're thrilled that you enjoyed your stay with us. Our team strives to create a welcoming and comfortable environment for all our guests, and it's rewarding to hear that we succeeded with you. We appreciate your feedback and hope to have the pleasure of hosting you again soon!