Ascott Kuala Lumpur

Ascott Kuala Lumpur arvostelua

Ascott Kuala Lumpur

9, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaNäytä hotellin tiedot
Ascott Kuala Lumpur
Ascott Kuala LumpurAscott Kuala LumpurAscott Kuala Lumpur
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
171 arvostelu
Vahvistetut arvostelut
Sijainti4.6
Mukavuudet4.2
Palvelu4.3
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(171)
Positiiviset arviot(163)
Arvostelut valokuvien/videon kera(31)
Loistavat huoneet(45)
Ystävällinen henkilökunta(36)
Mahtava yöpyminen!(31)
Suuret huoneet(24)
Aamiainen oli keskinkertainen(14)
Sopii erinomaisesti perheille(11)
Kätevä ostosten tekoon(11)
Lähellä ostosaluetta(10)
Kielteisiä arvosteluja(8)
Vieraskäyttäjä
Yhden makuuhuoneen Premier Twin
Majoittunut 1. 2025
Muu
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 28.2.2025
各方面都還行
Käännä
Majoituspaikan vastaus: Dear GuestThank you for your wonderful review! We appreciate your feedback, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
ellis suriany
Studio Premier
Majoittunut 1. 2025
Pariskunnat
9 arvostelu
4.7/5
Mahtava
Lähetetty 23.2.2025
Good service
Käännä
Majoituspaikan vastaus: Dear ellis suriany,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
QueenieL0987
Premier - Yhden makuuhuoneen huoneisto
Majoittunut 1. 2025
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.2.2025
very spacious, clean and great view. staffs are very friendly and helpful. Will stay again when visit KL.
Käännä
Majoituspaikan vastaus: Dear QueenieL0987,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Suhardi Saaban
Studio Premier
Majoittunut 1. 2025
Pariskunnat
8 arvostelu
4.7/5
Mahtava
Lähetetty 20.2.2025
Convenient location near KLCC (8 min walk). Service is great, rooms are comfortable and well maintained. Note however that the restaurant is currently under renovation.
Käännä
Majoituspaikan vastaus: Dear Suhardi SaabanThank you for your wonderful review! We appreciate your wonderful ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur. Our sincerest apologies on the restaurant closure for renovations and we hope to have a refreshed and renewed space in a couple of months for our beloved guests to enjoy.Warm regards,Bhavani NavaratnamResidence Manager
Pipu(zhengxiansheng)
Executive - Kahden makuuhuoneen huoneisto
Majoittunut 12. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.2.2025
舒適寬敞服務態度好
Käännä
Majoituspaikan vastaus: Dear Pipu(zhengxiansheng),Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Sunhongwei
Executive - Kahden makuuhuoneen huoneisto
Majoittunut 1. 2025
Perhe
37 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.2.2025
一家人住特別方便
Käännä
Majoituspaikan vastaus: Dear Sunhongwei,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Studio Premier
Majoittunut 1. 2025
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.2.2025
The location is very convenient and the staffs are friendly.  I will definitely stay here again.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Studio Premier
Majoittunut 12. 2024
Pariskunnat
7 arvostelu
4.7/5
Mahtava
Lähetetty 10.2.2025
"Strategic location. Spacious room with complete amenities. Excellent service. Room cleanliness could be improved."
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review! We appreciate your perfect ratings, and our apologies for the room cleaning and this will be shared with our team for improvement. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Abdurasul
Yhden makuuhuoneen Premier Twin
Majoittunut 1. 2025
Liikematkustajat
3 arvostelu
4.5/5
Mahtava
Lähetetty 9.2.2025
Очень хорошее местоположение, в номере есть все удобства даже можно жить на Долгих поездках
Käännä
Majoituspaikan vastaus: Dear Abdurasul,Thank you for your feedback! We appreciate your comments and ratings. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
dong keon
Yhden makuuhuoneen Premier Twin
Majoittunut 12. 2024
Perhe
15 arvostelu
4.5/5
Mahtava
Lähetetty 9.2.2025
위치가너무 좋고 가족들에게 맞는 호텔입니다.
Käännä
Majoituspaikan vastaus: Dear dong keon,Thank you for your wonderful review! We appreciate your wonderful ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Executive - Kahden makuuhuoneen huoneisto
Majoittunut 12. 2024
Perhe
19 arvostelu
3.0/5
Lähetetty 5.2.2025
房間浴缸裏有頭髮沒有清理乾淨,床單有黃色印跡,週末的晚上很吵,摩託車的聲音一直到天亮,對衞生和睡眠有要求的真心不推薦
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. I am truly sorry that your recent stay did not meet the high standards you have come to expect. Your comments regarding the bathtub and the sheets are certainly not acceptable. We take your comfort seriously, and the feedback has been shared with the team. I would like to reassure you we do have a detailed cleaning sop. We regret that we were not able to assist you during your stay with us. Your insights are invaluable in helping us improve, and we are committed to ensuring your next stay is much more comfortable. We hope to welcome you back soon, so you can experience the improvements firsthand. Please do not hesitate to reach out to me or my team directly for any special arrangements for your next visit.Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Executive - Kahden makuuhuoneen huoneisto
Majoittunut 12. 2024
Perhe
1 arvostelu
2.0/5
Lähetetty 2.2.2025
衞生間馬桶上還有沒清潔的污漬。訂的包含早餐的房間,結果早上餐廳不開門,前台就拿了一點食物給我們。明明4個人,衹拿了2個人的早餐。根本不夠吃。簡直差評!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. I am truly sorry that your recent stay did not meet the high standards you have come to expect. Your comments regarding the breakfast and toilet have been shared with our team for immediate action. We take your comfort seriously, and regarding the food and beverage offerings, we are currently addressing this and we are in the midst of changing the vendor. Please allow us some time as we work to resolve this soonest. Your insights are invaluable in helping us improve, and we are committed to ensuring we address the feedback diligently. We do hope to welcome you back under better circumstances. Please do not hesitate to reach out to me directly, should you wish to give us another opportunity. Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Yhden makuuhuoneen Premier Twin
Majoittunut 12. 2024
Perhe
21 arvostelu
1.7/5
Lähetetty 1.2.2025
不值得這個價格,太舊太破了設施,竟然還不提供飲用水。早餐是送上來的,超級差,很難吃。房間裏的物品都很舊很舊,不知道什麼年代的,吹風機都吹不動。 床很小很硬,沒見過那麼小的雙床,再也不會訂了
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. I am truly sorry that your recent stay did not meet the high standards you’ve come to expect. Your comments regarding the breakfast and hairdryer has been shared with our team for immediate action. Our sincerest apologies regarding the breakfast service and quality which is addressed and appreciate your understanding as we work to resolve it. Your feedback is valuable, and we are addressing this issue seriously and working with new vendors to have a refreshed breakfast environment and enhance food quality soon. Your insights are invaluable in helping us improve, and we are committed to ensuring your next stay is much more comfortable. We appreciate your support and hope to welcome you back soon, so you can experience the improvements firsthand. Please do not hesitate to reach out to me directly for any special arrangements for your next visit.Warm regards,Bhavani NavaratnamResidence Manager
Rodrigues
Executive - Kahden makuuhuoneen huoneisto
Majoittunut 12. 2024
Perhe
1 arvostelu
2.7/5
Lähetetty 28.1.2025
Basic of a Hotel for me is cleanliness, it was not the case , the breakfast was served in a restaurant that really needed a major cleaning. The room was smelly and the pool, although beautiful had no service at all. Location is great but I would not return
Käännä
Majoituspaikan vastaus: Dear Rodrigues,Thank you for taking the time to share your review with us. Our sincerest apologies regarding the breakfast service and quality which is being addressed with our 3rd party vendor and appreciate your understanding as we work to resolve it. Your feedback is valuable, and we are addressing this issue seriously and working with new vendors to have a refreshed breakfast environment and enhance food quality soon. We are sorry to hear that you had found the room smelly and we will have our team to check in this further. We hope that you will give us another opportunity to welcome you back to Ascott Kuala Lumpur for an even better experience in the not too distant future!Warm regards,Bhavani NavaratnamResidence Manager
Vieraskäyttäjä
Studio Premier
Majoittunut 11. 2024
Liikematkustajat
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.1.2025
對面雙子塔,地理位置很滿意
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager