Ascott Kuala Lumpur

Everything was great. Check in was a breeze. The room assigned was at a higher floor with a good view. Very clean suite. I would come again in future.

Perfect location! Big Apartment Room! Very friendly hotel staff. Nice roof top pool! All in all a great and amazing stay at Ascott of you plan to come with your family.

We are two families of 7pax going for a weekend overnight outing. We checked in an Airbnb with 4.95 rating and to our horror the place smells like sewerage, human waste in toilet bowl, curtain falls of rail, stained bedsheet etc all the horrible things you can think of. It was a nightmare, definitely not a 4.95 experience. We left the place in disgust and in the hurry to find new place to stay, by luck we found this gem online. Mind you we stayed in many of the 4-5* hotels in the kl golden triangle area and i don’t know why we never thought of Ascott KL even though we frequent Ascott Penang. The other hotels were good, but for the size of my company, this place is perfect! Some may say the design is from the last season, but we don’t mind it at all. Its clean, has great facilities, spacious, absent from foul odour even in the toilet. That’s all we ask for! Shoutout to the team especially Ms Shahira who listens to our story sympathetically and went above and beyond to turn our disastrous day back into an enjoyable one. We’d probably return soon!