Star Suites KLCC @ Star Residences One

Disappointing but forgivable. First of all, the location is perfect, with access to landmarks and malls. However, everything is what you will not expect from a five-star experience as the listing indicates. The reception was fine but not very informative and friendly. The appliances were high-end brands but lack instructions. The towels had strings sticking out which make them seem dated despite the clean appearance. The functionality is the worst. The shower is only hot on the first day of our 3-night stay, and the shower head is stained. The hob is functional but had a hidden switch that was found only after the receptionist called housekeeping because she doesn’t know about it. Speaking of housekeeping, they dress casual which makes them unidentifiable and unprofessional. The kitchenware were even worse. The knife is so dull it can’t cut through garlic, the two pair of chopsticks came in three different lengths, the wine glass has dried up wine in it, the pan had grease in it, and the oven comes with no mittens or tongs, so the heated food is untouchable. It seems that someone that has never cooked set up the room. Other than that, some details make us feel like they want to cheap out. The shampoo and body wash were so diluted it’s like when it’s almost used up and you add some water to make it last longer. The overall experience is forgivable only because they are cheaper than others. The property itself is also fine. The swimming pool is not the cleanest but the jacuzzi is nice and the view from the rooftop is great. The restaurant is average, with a very limited selection of food and unprofessional but friendly staff. There were no assigned seats and every table was set up differently, so it’s a bit confusing when we entered. 2/5

“I was very satisfied with my stay at Hotel Star Suites KL. The room was modern, clean, and comfortable, complete with amenities like a microwave, mini fridge, and a small workspace. The city view from the window was beautiful, especially at night. My favourite part was the infinity pool overlooking KLCC — perfect for relaxing and taking photos. The location is also strategic, close to KLCC and Pavilion, and it’s easy to get a Grab. Parking can be a bit challenging, and check-in may be slightly slow at times, but overall, my experience here was excellent. This hotel is great for staycations, short holidays, or content creation sessions. I would definitely come again.”

First time in Kuala Lumpur and decided to stay here! The view from the pool is breathtaking! The apartments with two bedrooms are so comfortable and cozy!The location is the best I think,the Petronas towers are in 5 minutes walk.Recommend 100%!

Ok service suite, good location

⭐️⭐️⭐️⭐️☆ I recently stayed at Star Residence KLCC and really enjoyed the experience. The location is unbeatable, just a short stroll to the Petronas Twin Towers, Suria KLCC, and KLCC Park—perfect for sightseeing or work meetings

We enjoyed our stay so much that we can’t wait to be back again. Everything was great - from location, check-in and out experience at the reception counter, cleanliness of the apt, housekeeping service to facilities. We really appreciate the good level of cleanliness and how well the apt was maintained. Thank you.