Urban Living Residence

It was pleasant stay. Clean and calm.

It was worse hotel experince for the 1 day. During the check-in reception arrange the wellness living queen bed room for me without any inform and I request to change the room with the order as per trip.com. they given me a lot of explaination then I received the room change. However, the 1st changw room it have smell and aircon is not work properly and they are trying to solved. But I was not happy with the service change the room again. I requested to change the room again. I had provide them the feedback which is the room have not day to the standard of receiving visitor to stay and not properly maintanance of their facility as my professional. They still provided me a lot of excuses.I feld disappointed with the customer service.

Great hotel with good facilities. Short walk to University Malaya. Clean and safe. To improve on wifi, slow especially during peak hour

吃飯不方便

Good place to have staycation and relax

A very basic hotel with inadequate amenities. The cons: 1. The sink is inside the room instead of inside washroom 2. Toilet flush not so good (low water pressure) 3. No water dispenser at each floor. I stay at fifth floor. Need to go down to 4th floor or kitchen to take hot/cool water 4. Hot water from dispenser not hot (warm) 5. No kettle inside the room 6. No iron inside the room. Need to go down to 4th floor for ironing 7. Lack of options for breakfast The pro: Close to my meeting venue

The overall experience was bad. Receptionist didn't solve the problem and having a bad attitude. Amenities mentioned are not available for all guests and rooms, for example hair dryer, causing the customers to sleep with their hair wet for the whole night. Provide rooms which are not clean at all, with cockroaches crawling in the toilet and also having lipstick and makeups all over the bedsheet, which I suspect they didn't even clean up ad change a new bedsheet for the next customer. The overall experience was so bad. There are also noisy sounds over the night, which I couldn't even sleep well.

Excellent!!!

離馬大超近，非常方便，步行不到十分鐘吃上食堂。公共區域很大，氣氛不錯。房間就和實際大小一致，但佈局還算合理。 缺點是不會每天打掃，不過可以向前台抱怨一下，響應還算及時。 樓下有咖啡店可以吃早餐20rm，對面有小超市，東西不多聊勝於無。洗衣服在對面樓，可以掃付款寶哈哈。