Platinum Service Suites Kuala Lumpur KLCC arvostelua

We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept And then they tried to give another apartement 2BR + extra bed in the living room. But they tried to give us exactly 3BR apartement that they said from another company. The rooms were cleaned But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR

螬透了。哪都有鬼佬。鬼佬最野蠻。

Great location. You can see very nice view of KL at night time.

不是菲斯酒店的客房，根本就是私人承包的低端公寓，千萬不要被白金套房等名稱騙了，純屬掛羊頭賣狗肉。 衞生差的不行，一進門餐桌上就很多螞蟻一樣的蟲子，工作人員上來處理後，第二天又冒出來很多，冰箱旁邊的櫥櫃上也是！ 房間裏沒有拖鞋，沒有吹風機！沒有全身鏡！沒有熱水壺！應沒盡沒！！ 更可怕的是毛巾是臟的發黑的不知道用過多少年的！根本沒法洗澡用！！ 房間的電視機被拆掉了，客廳的電視機根本打不開~ 服務員是3名男性印度裔，收按金沒有收據。等你大半夜好不容易辦完入住發現這些問題的時候，根本不敢喊人來服務。 樓頂的無邊泳池也看不到雙子塔，被旁邊酒店樓完全擋住。 優點也不是完全沒有，比如寬敞，牆上櫥櫃特別多，毫無用處，窗户外面景色還能看看的。 總之要入住的做好心理預期！

I also stayed at the face hotel. The face hotel was cleaner. And the face service was better.

I had experience staying in apartment residences in KL and this is possibly the worst experience ever. The condition of the unit given to us was very bad. Starting from the first thing we stepped into the unit, the air con controller was not working and it took them literally the next day to deliver the promised battery. Based on the number of attached pictures, you can tell how bad the state of the unit is. -broken air con cover -dirty sofa cushion seat -broken bidet spray -stained towel -stained bedsheet -uneven flooring(unable to cover the door completely) Honestly, I’ve never take the effort to comment how good or bad my hotel stay is but this time is really different. I believe the room provider has to improve on its service and the condition of the unit or risk losing more customer. Pros: location and rooftop infinity pool

Very convenient place to stay and close by to klcc, pavilion shopping mall and famous place for local food at kampung baru. I stay at king bed studio suite very huge big space for the suite.

Falta de mantenimiento No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente

Excellent stay Clean and comfortable

客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。

Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.

Très bon séjours l’emplacement est juste magnifique

Stay with family during holidays. Located in The City Center. Near to KLCC and Petronas Twin Tower. Room was spacious and clean. AC good 🥶. Staff friendly and helpful. Infinity Pool was awesome with great view. Recommended accommodation at KL

Le personnel le plus nul que j’ai jamais vu de ma vie, les hôtesses d’accueil font des tiktok pendant que vous leurs demandez des renseignements, les réceptionnistes (les femmes en particuliers) sont toujours de mauvaises humeurs, hôtel à éviter à tout prix