Bitz Hotel

We were a group of 12 people from Indonesia..we ordered long before arrival..arrived at the hotel..information from the receptionist the room was full..and there was no solution.. their reason was their system was broken...we were forced to find another hotel around with on foot...

Worst Hotel i have ever stayed at. This place was disgusting !! we went to the Hotel next door which we had booked but they gave our room away as it was Formula one weekend they made more $$. We arrived at reception at around 12.30 AM and they only had one room as it was so late we paid and headed up, guess what no towels , the floor between the twin beds was oily from massage oil (massage shop downstairs) there was fresh sheets so we decided to stay (nothing else available) and we were exhausted . looked at the bathroom and decided not to shower until the morning. The pillows smelt of B.O. and hair oil (horrid) . pictures attached. we could hardly sleep as the smell from the bed made it hard to breath. when we woke up we looked out the window to piles of rubbish in the side alley/passageway. We left finding a very nice Hotel behind , Room 203 was horrid, maybe this was a love room for massage customers :-( YUK. I will pay the extra next time when in KL and stay somewhere nice.