Metro Hotel Bukit Bintang

Stayed twice in this hotel during my trip, in our first leg for 4 nights, everything was perfect we had booked the family triple room. But during our second leg for 3 nights, things weren't that smooth, we had to book the deluxe room with extra bed as the family triple room was not available, the room we got had ac issues complained at front desk so they said wait for 15 to 20 minutes for the room to cool, but it didn't. Then, they sent their housekeeping staff to clean the air filters, but still, it didn't help. Was offered a stand fan to pass the night, but i didn't accept that as i had paid for ac room. Then, finally, at 2 a.m, went down to the front desk, and my room was changed that night. Hand towels aren't provided. And so are the extra pillows, though they provided me one after requesting at front desk. This all things one side, but the location is ideal close to the MRT, which is very important while travelling with family.

基本上不錯，地點好，食東西方便，可以一住

Lokasi dekat kemana mana..pelayanan juga baik

Housekeeping staff was very kind and helpful.

Receptionist tidak ramah

Location was great 👍 just a minutes away to Berjaya Times Square and another couple of minutes to Lalaport Mall Our check-in was smooth,just show your passport if you booked online (trip.com) 👍 Room with refrigerator is a plus 👍 Room with complimentary bottled water and coffee ☕️ Room was clean with comfy bed 👍 Mono rail was just nearby so you could reach other places 👍 Friendly Staffs 😍 +++can leave your luggage after checkout so you could freely walk around the area with no luggage to carry while enjoying the free hours in KL🙂 For improvement: the towels was a bit old.. maybe can improve.. but not an issue for us since it's clean . Still a good value for the price of 3star hotel ❤️ For me it's a nice hotel 👍 highly recommended for other guests looking for a good location with best price 3star hotel 🌟 👌 Thank you Metro Hotel Bukit Bintang for a good stay