My Hotel @ Sentral arvostelua

Location very strategic, easy access to public transport and easy to find halal restaurant. Staf called Swathi very helpful both conversation through phone and on front dest. Hotel price affordable. Iron provided in good condition nit cause your cloth burn.

Clean hotel with basic amenities and responsive front desk. The hotel was strategically located with lots of cheap and delicious eatery around. It's a bit noisy due to traffic and as our room was located on the 2nd floor.

I had informed the hotel about my late check- in time by email as I was travelling from Langkawi. As there was no reply or acknowledgement of my email for a while, I phoned the hotel to make sure they are aware of my late chdck-in. The Receptuon said that was OK but had not seen my email which was disappointing. On arrival at the hotel, the check-in was smooth. Double Room was as expected and booked. Communications (especially replies to emails ) could be and should be improved for a better customer service and experience. It looks like the hotel email inbox is unmanned, even the email address provided by Agoda remains unanswered to this day! Hence the lower score on customer service.

This is my 4th time stayed here. A very nice hotel. Walking distance to NU Mall. Even u can have 7E, KK Mart and Mamak restaurant just about next building. A very good hotel to stay with good price.

Good place to stay

Near public transport

Great place to stay

Очень удобное расположение отеля. Рядом KL central, на который удобно добраться с аэропорта. Метро, на котором легко добраться до достопримечательностей. В номере чисто. Воду ставили ежедневно. Завтрак организован в ближайшем кафе. На ресепшене выдают талоны на каждого гостя. Отель рекомендую

Good experience

Good and decent hotel .. near to nu Sentral mall and KL sentral mrt stations.. nice ambience

Located just opposite NU Sentral which is very convenient. Furnitures are quite worn out and cleanliness is acceptable.

Good location

Clean and tidy. No toothbrush offered. The location is very close to the shopping mall and the KL Sentral. can hear noise from nearby room while midnight , providing that the other guest in other room. Once other guest walks along the outside corridor but speaks loudly. Because my room is close to the elevator.

i know this is the budget hotel. but i found dirty spot inside the room. especially the closet. when I'm about to use it, the closet was super dirty. it has pee stain on it and stinky. i found spoiled food inside the fridge. 🤢 you need to improve the cleanness for sure.