The apartment had not been cleaned , there were hairs everywhere , bed stand , bedding, downstairs floor. The bedding had huge stains and was dirty, the bedding had not been changed..when they changed them , they were yellowish and very old. The bathroom had a faucet leak and if you turned the water on it would gush water non stop . The couch was full of stains . The staff returned my text they send people to clean and it took all the evening til 10 pm to get things fixed .. I ask for a refund for that 1st night or extend my stay , they said no and quoted me extra than what I paid online if I wanted to extend. No consideration for all the trouble we went through . They send a plumber at 10 pm and he could not fix the problem . The following day they wanted to send another plumber after 10:40 pm .. we were two women , we could not let a stranger in our apartment that late .. they never fixed the faucet.
I had a great stay at Arte Mont Kiara by Bai Yi. The unit was clean, spacious, and comfortably fit up to 4 people. It’s also fully equipped with a kitchen, smart TV, fridge, and washing machine — very convenient!
The building has great facilities like a swimming pool and gym, and the ambience is modern and relaxing.
Location is also strategic, close to cafes, restaurants, and malls.
For the price, it’s definitely a great value.
Highly recommended!
Käännä
Majoituspaikan vastaus: 感謝您抽出時間分享您的入住體驗,期待再次為您服務!
Kimi Z
Duplex 2-bed Room (Netflix)
Majoittunut 5. 2025
Matkustus ystävien kanssa
26 arvostelu
10/10
Ylivertainen
Lähetetty 26.6.2025
pretty nice unit with istana view. unit is clean, and cozy. Generous with toiletries
No coffee table while watching movie is a bad experience.
Sleeping was like sleep on the spring... Cheap mattress...
Worse is no electricity supply in the mid night this made us to move out from the unit and have to look for another place...
Very good place to stay, clean and with privacy. Easy place to get ehailing and food. The host is responsive and prompt in feeding the information you required.