KLCC the Colony and the Luxe by Infinitum - The Stay Hub

KLCC the Colony and the Luxe by Infinitum - The Stay Hub arvostelua

KLCC the Colony and the Luxe by Infinitum - The Stay Hub

The Colony Infinitum | Roxy Pacific & Macly Group, 18, Jalan Dewan Sultan Sulaiman, Kuala Lumpur, 50300, MalaysiaNäytä hotellin tiedot
KLCC the Colony and the Luxe by Infinitum - The Stay Hub
KLCC the Colony and the Luxe by Infinitum - The Stay HubKLCC the Colony and the Luxe by Infinitum - The Stay HubKLCC the Colony and the Luxe by Infinitum - The Stay Hub
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.1/10
Erittäin hyvä
169 arvostelu
Vahvistetut arvostelut
Sijainti8.4
Mukavuudet8.0
Palvelu7.8
Puhtaus8.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(169)
Positiiviset arviot(137)
Arvostelut valokuvien/videon kera(69)
Puhdas allas(33)
Upea uima-allas(33)
Hyvää vastinetta rahalle(14)
On ääretön allas(11)
Kätevä ostosten tekoon(9)
Upeat yönäköalat(8)
Outo haju huoneessa(8)
Sijaitsee keskustassa(7)
Kielteisiä arvosteluja(32)
Vieraskäyttäjä
elegant queen size vuode studio
Majoittunut 7.2025
Yksin matkustava
3 arvostelu
2.0/10
Lähetetty 23.8.2025
This was the worst hotel I’ve ever stayed at in my life. The room was filthy, there was no reception, and the building was in terrible condition. No signs, no directions nothing. I ended up sleeping on the floor because it felt cleaner than the bed. I requested a refund, but it was denied. Absolutely unacceptable
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We are very sorry to hear about your experience. We take guest concerns seriously and will review the issues you mentioned regarding cleanliness, reception availability, building condition, and signage to ensure improvements are made.
Sara Benz
elegant queen size vuode studio
Majoittunut 7.2025
Muu
6 arvostelu
9.5/10
Mahtava
Lähetetty 10.8.2025
The hotel was good location and for cleaning is good but the service not provided every day the don’t have makeup room service also no slippers no water in room it’s only for sleeping that all but it was quiet good for the staff so nice and helpful reply in few times and give all details I really like it.for the airport pick up service I don’t recommend they take 180 rm and I arrived and I waited for the taxi driver around 20 minutes and I released it’s a big amount so even if you come night you can use grab to order taxi
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed feedback. We’re glad you appreciated our convenient location, cleanliness, and the friendliness of our staff. We note your comments regarding daily housekeeping, room amenities, and the airport pick-up service, and we’ll review these areas to improve our guest experience.
Muhammad Fadel Raja Lubis
Deluxe studio huoneisto upealla KLCC näköalalla
Majoittunut 6.2025
Matkustus ystävien kanssa
10 arvostelu
10/10
Ylivertainen
Lähetetty 31.7.2025
Nice room, splended views to the 3 of iconic building in Kuala Lumpur. Complete facility and nice amenities.
Käännä
Majoituspaikan vastaus: Thank you for your kind review. We're pleased to hear you enjoyed the room, the splendid views of Kuala Lumpur's iconic buildings, and the complete facilities and amenities. We look forward to welcoming you again.
Belinda Cabaliw
elegant queen size vuode studio
Majoittunut 6.2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 30.7.2025
A nice view from the swimming pool,a clean room and good services will be the reason for me to stay with them again
Käännä
Majoituspaikan vastaus: Thank you for your kind feedback. We're glad you enjoyed the view, clean room, and our service. We truly appreciate your support and look forward to hosting you again in the future.
Gihan Chanaka Nirmal
elegant queen size vuode studio
Majoittunut 6.2025
Pariskunta
4 arvostelu
10/10
Ylivertainen
Lähetetty 20.7.2025
Great place to stay as a couple. Service also so friendly and such a nice scenery of Twin towers at night 🤩
Käännä
Majoituspaikan vastaus: Thank you for your lovely feedback. We're delighted you enjoyed the stay, the friendly service, and the stunning Twin Towers view. Hope to welcome you both again soon! 😊
turdaliyev_me
Deluxe studio huoneisto upealla KLCC näköalalla
Majoittunut 5.2025
Yksin matkustava
4 arvostelu
10/10
Ylivertainen
Lähetetty 27.6.2025
I really liked the rooms were new even the hair driers and the rooftop is very amazing
Käännä
Majoituspaikan vastaus: Thank you so much for your kind feedback! We're delighted to hear you enjoyed the new rooms, the amenities like the hair dryer, and especially the amazing rooftop. It means a lot to us, and we’d love to welcome you back again soon!
Theint Theint Htet
Deluxe studio huoneisto upealla KLCC näköalalla
Majoittunut 7.2025
Matkustus ystävien kanssa
1 arvostelu
7.5/10
Lähetetty 28.8.2025
Very nice to stay and good safety
Käännä
Majoituspaikan vastaus: Thank you for your kind feedback! We’re glad you enjoyed your stay and felt safe. We look forward to welcoming you again.
fitri.zul
elegant queen size vuode studio
Majoittunut 4.2025
Matkustus ystävien kanssa
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 30.5.2025
Yes I like the room and the service.il it's good for me and my friend
Käännä
Wan slmn
elegant queen size vuode studio
Majoittunut 3.2025
Matkustus ystävien kanssa
9 arvostelu
9.5/10
Mahtava
Lähetetty 9.4.2025
The Room was so nice and more importantly it was only rm70. it was incredibly cheap. With the price and the location in the city centre, it was worth your money. The amenities and facilities were great too . however, the internet connection was slow. That's the only drawback.
Käännä
Ryll Morena
Premium - Yhden makuuhuoneen sviitti
Majoittunut 7.2025
Yksin matkustava
2 arvostelu
7.0/10
Lähetetty 29.8.2025
I arrived by 2am and had a problem during my self checkin bcaus the customer service gave me wrong information I end up checking in by 4am but during my stay was okay. And they gave me half of refund of my 1st night
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We apologize for the inconvenience you experienced during your self-check-in due to incorrect information. We’re glad the rest of your stay went smoothly and that the partial refund helped. We will improve our check-in instructions to prevent similar issues in the future.
Hicham kadimi
Deluxe studio huoneisto upealla KLCC näköalalla
Majoittunut 1.2025
Perhe
7 arvostelu
5.0/10
Lähetetty 14.2.2025
The room was so bad so dirty the service it’s not so good they are not so friendly. It’s not cleaning. There is no disc for putting your clothes. the curtains are so bad can’t sleep even . The city it’s so good everything was good outside but in the studio nothing was good .
Käännä
Vieraskäyttäjä
elegant queen size vuode studio
Majoittunut 6.2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 2.8.2025
Basic room with a balcony and an amazing pool on the roof of the building. I can only recommend. And the pricing is great :). Thanks for a pleasant stay.
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We're glad you enjoyed the balcony, rooftop pool, and found the pricing reasonable. We truly appreciate your recommendation and hope to welcome you again soon.
Vieraskäyttäjä
Deluxe studio huoneisto upealla KLCC näköalalla
Majoittunut 7.2025
Liikematkustaja
1 arvostelu
2.0/10
Lähetetty 8.8.2025
The worst hotel ever. It smells so bad. The pool is gross. The towel and bedding are dirty.
Käännä
Majoituspaikan vastaus: We’re sorry to hear about your experience and sincerely apologize for the issues you encountered. Your feedback about the smell, pool condition, and cleanliness of towels and bedding is taken seriously, and we will address these matters immediately to improve for future guests.
AMIN YASIR HK
Mukava studio
Majoittunut 10.2024
Perhe
27 arvostelu
9.5/10
Mahtava
Lähetetty 30.1.2025
It was such a nice experience to visit and stay in the Hotel. Perfect.
Käännä
Su Myat
Mukava studio
Majoittunut 12.2024
Muu
1 arvostelu
2.5/10
Lähetetty 2.2.2025
Location is not bad room is so small and toilet is not good . I don’t like self check in and their cleaning and elevator and also swimming pool.
Käännä