Mercure Kuala Lumpur Trion

toilet bowl flush stuck need to flush 2nd time... room design abit bad to save spaces..

Enjoy staying

I chose this hotel not just because it's relatively new, but also because I needed a room that could comfortably sleep three adults — with proper beds, not just an extra bed. The room didn’t disappoint: it was clean and offered a fantastic view of Kuala Lumpur (the photos here were taken from our room). The beds were comfortable too. The location is slightly out of the way from the main attractions, but that wasn't a big issue as we can take taxis or Grab to anywhere (about 15 mins to Bukit Bintang area) and there are plenty of local eateries just next to the hotel. The main downside was the water heater. On some days, the water became unbearably hot — too hot to shower (which means you had to shower with cold water) — and on other days, it took ages to heat up. This seems to be a recurring issue mentioned in previous reviews. Before booking, I even reached out to the hotel about it, and they assured me the problem had been resolved. Unfortunately, that wasn’t the case. Despite this, it's a pretty good hotel overall — and if they can finally fix the water heater issue, it would definitely be a great place to stay.