Tribeca Serviced Hotel by Millennium arvostelua

Disappointing Stay Despite High Hopes We were genuinely excited to stay at Tribeca, especially given its prime location, appealing facilities, and our previous positive experiences with Millennium hotels. We even secured a discounted rate, which made it seem like the perfect place to end our holiday. Unfortunately, the reality fell far short of expectations. Breakfast was extremely limited and disappointing. On our first morning, breakfast was moved to the pool area due to a function, which left us struggling to find seating. The food options were underwhelming—only one juice (orange) and flavored water were available. The coffee and tea were pre-made and cold. Hot food consisted of fried items like nuggets and spring rolls. There were no pastries, only scrambled eggs, one type of cheese, and plain toast — not what we expected from a hotel of this caliber. At check-in, we were informed about a complimentary dinner, with drinks at guests' own cost — a fair offer on the surface. However, once seated, we were told that the dinner was only complimentary if we purchased a drink. As non-drinkers, our only options were mocktails starting at RM25. Considering we could have had a full meal outside for slightly more, this felt misleading and disappointing. The most frustrating part of our stay, however, was the lack of housekeeping. At check-in, we requested daily cleaning. On the first day, no one showed up until 5:30pm after we called to follow up — just as we had returned from a long day out. We had to settle for just towel and water replacement. On the second day, we returned around 6pm to find our room had not been cleaned at all. When I called reception, I was told that housekeeping was no longer available and that they would not even remove the garbage. In over 25 years of travel, I’ve never encountered a hotel that refused to remove garbage for a guest, especially when the room had not been cleaned. While the facilities like the two pools are visually appealing, there are no poolside services or towels provided — so be sure to bring your own. We had recently stayed at Dorsett Residences and believed Tribeca would be an upgrade. Unfortunately, it was not. The room was smaller, older, had only one bathroom, and the service was subpar. The only real positive was the location — central, convenient, and well-connected. Sadly, everything else from food to service left us disappointed. We will not be returning.

Nice location, close to Bukit Bintang business center.

飯店位置佳，無邊際泳池風景美，房間內有洗衣機，棒棒

The unit apartment was not well maintained. The bathroom had bad smell. The furniture so bad and very dangerous to sit on the chairs.  The rest was excellent.

Great location within walking distance to a nearby spot. The hotel facilities are suitable for travellers and their family members.

nice place to stay with family.many game for kid,will come again for jungle pod/zen pod/moon deck.very awesome place to stay with family👍

Letaknya sangat strategis

Really a very disappointed.The water is leaking to the whole room and the bed sheet is dirty.Dont stay this hotel unless you want to have nightmares.I only appreciated the service of the door man Malay uncle for his outstanding and fast response.

Very good hotel, many eateries nearby, only 10min walk to TRX, good service, many facilities like 2 pool, gym, kids indoor playground, mini arcade, very good service by hotel staffs make you feel welcome.

Big Room for my small family. Happy with that amazing breakfast. Everything perfect.

Everything is good

room was very comfortable and clean, the food and drinks at the lounge was good too especially their wagyu burger.

Location and room is great! I like how there are 2 toilets in one service apartment. Downside is they do not change towel until 3 days later even though requested to change. No tissue box in the room. WiFi in the 2 bedrooms are not very strong. Best is at the living room. Overall I still enjoyed my stay and staff are very friendly.

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