Platinum Suites at twin tower KLCC PAVILION By KIMIRO arvostelua
Platinum Suites at twin tower KLCC PAVILION By KIMIRO
The Platinum Suites, 1020, Jln Sultan Ismail, Kampung Baru, 50250 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50250, MalaysiaNäytä hotellin tiedot
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Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
423 arvostelu
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Iullia
Superior Double -huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.1.2025
10 этаж с видом на Менару, нисколько не пожалели, что не жили этажами выше! Чисто, комфортно. Присутствует запах в ванной, в целом, не критично. В шаговой доступности башни-близнецы.
Вид из бассейна на 51 этаже просто потрясающий. Более выигрышный, чем из соседних зданий!!!!! За счет конфигурации бассейна открывается вид и на Менару и на башни Петронас
Käännä
Majoituspaikan vastaus: Thank you very much for choosing our hotel and leaving your valuable comments here. We are pleased to know that you are satisfied with our rooms and view. Regarding the odour problem in the bathroom you mentioned, we have informed the relevant departments to check and improve the situation to ensure a more comfortable environment for our future guests. We hope to welcome you back again in the near future and provide you with a more perfect stay. Thank you again for your feedback, and we wish you a happy life!
Majoituspaikan vastaus: Thank you for your kind words about us! We are so glad you enjoyed the view. We look forward to seeing you again and if you have any suggestions or needs, please feel free to let us know. We wish you a happy new year!
Majoituspaikan vastaus: Thank you very much for choosing our hotel and having a great time with your family. We are glad that you were satisfied with the hotel's environment, facilities and the view from the pool. It is our honour to provide you and your family with a comfortable stay. We look forward to serving you again in the near future. We wish you and your family all the happiness and well-being!
There were multiple counters for different hotel agents at the lobby area. Also, luggages were stacked up behind the staff behind the counters, which made the whole hotel seemed less prestige and questionable, very different from the advertised photos.
We were told that the room was ready, but to check in early, we had to pay an additional RM60. The check-in time was 3PM and we arrived around 1PM.
The room smelled weird when we first walked in. There were stains on the bed sheets. The television couldn’t be turned on, and after we informed the counter staff, the housekeeping staff came with a 3-pin plug and pulled out a wire that was tucked away behind a shelf. What’s the point of unplugging the tv and hiding the wire away?
Will not be recommending this hotel. You can find better hotels at this price range.
Käännä
Majoituspaikan vastaus: Hello, yes, we offer free luggage storage service.The normal check-in time is 3pm. If you want to check in early, a fee will be charged.Our guest rooms are cleaned one by one, please rest assured.As you said, if there are any problems, we will immediately help you solve them