Santa Grand Classic Kuala Lumpur, Chinatown arvostelua

Hotel is clean and the location is convenient (near to the market). Breakfast is good as well. Just that the room is slightly smaller than expected and traffic jam during weekends.

Great location. Don't be confused by the hotel name. There is a hotel with a similar name nearby.

There’s total 6 floor of accommodation, M floor for dining, roof top is pool open 7am-1030pm daily. While you doing your check-in , hotel staff will serve you a welcome drink ☺️ This is 1 of the hotel I saved long time, and finally got the chance and come. Overall, consider good except below matters. Note matters: 1. after 6pm, room can heard bunch of birds noise. During sleeping time also small bunch of birds sound around. 2. Hot water will need to take time to reheat, before you ready to take shower, can on for few mins and wait 1st. 3. Don’t have cheapest parking near by. the nearest parking is central market. Charge by hourly before 5pm-7am 4. Becareful if you’re alone / lady traveller. There bunch of homeless people’s around the hotel. But they don't mean any harm.

Суперский отель, хороший сервис, неплохой завтрак, небольшой бассейн, хороший район. Вокруг обитают бездомные, но они безопасные )

大堂櫃台人員都要拿1日10元馬幣稅，我說都包含在Trip訂單內,給了訂單看才0k,為何他們都不知道是已內含了,還是要多收10元,我有反應給櫃台人員說是不好的行為,請改進

房間小，酒店門口邊上有乞丐睡在路邊，晚上路燈暗。

差不多吧，也就那樣

comfortable bed, clean, nice that there are toothbrushes and water, nice that there are bath towels available by the pool. Small room, no place to put larger luggage, we kept it in the bathroom, terribly large gaps under the doors so you can hear everything, e.g. slamming doors, poor insulation. Very good breakfast

這是我個人喜歡的一家酒店，11月份我在這裡整整住宿了10天的時間，商旅行程會選擇這裡入住，其各項優點不再一一說明。倒是有幾項建議提供給酒店管理人員參考： 1. 前台工作接待人員的「熱情」，基本上得到的是冷漠、制式化、少有笑容、對於顧客需求少有積極回應，多數是「不可以」「按照規定辦理」「表情嚴肅」...。 2. 值得鼓勵的是客房服務清潔人員「彬彬有禮」，同時總是把房間整理的乾乾淨淨，讓人舒適自在，就算是在電梯前碰面也會熱情地打招呼，笑容以對。

Hotel was okay, nothing special but was fine for a short stay. Cleanliness was not the best

A good budget hotel. Rooms small but have everything needed. Breakfast was ok. The location was good for that area and for seeing china town.

服務還可以，衞生一般

房間不大，價格不高，

隔音不是很好