Hotel Kranjska Gora

Extremely small room, faulty heating in the bathroom, an uncomfortable bed... You can't open the window (unless you climb onto the bed). I can praise the waiters, cooks, and maids only. Kranjska Gora is a beautiful location, just stay somewhere else.

First of all, I would like to point out that the rating refers to the management of the hotel only, specifically to the person Andrej Vuk. All other employees were extremely friendly and do their job perfectly. Explanation: When I arrived in the hotel room of this 4-star hotel, I noticed that it was very cold and told this at the reception immediately. They were not surprised, as they had already been handling similar complaints all afternoon. I was given a small heater. They also mentioned a room change which didn't happen. The heating was probably turned on just before the guests arrived. What's worse, the receptionist could not turn on the bathroom's radiator at all. So I almost didn't sleep the entire night. Besides, the window was without curtains. When returning the mini heater, I just said that my first day of stay was terrible. In response, the above-mentioned man first behaved very arrogantly towards me for a few minutes - until thanked me cynically a few times. I have already stayed in countless hotels but I've never experienced anything like this before.  A shame for such a beautiful place as Kranjska Gora!

This hotel is a gem. It is set in a wonderful location in Kranjska Gora, surrounded by mountains with dozens of beautiful walks. The hotel is spotlessly clean, relaxing and comfortable. The food, which is all self service, was excellent with a wide variety of choices. The staff are extremely friendly and welcoming. Special thanks to the restaurant staff, particularly Jardran, Jeanette and Jure. Our room was cleaned everyday. Having read some critical reviews it is clear that a huge amount of good work has been implemented to upgrade this hotel over the last year or so. We would definitely recommend

He estado en tránsito , la noche me pillaba ahí . Pedí la habitación con las vistas a la montaña , me han metido en un agujero con la vista al parking y si me estirase un poco , podría ver los picos . Desayuno correcto , habitaciones renovadas , mucho plástico que sustituye la madera . No me ha gustado . Era un hotel emblemático de la zona y creo que ya está obsoleto . Es una pena .

My husband and I both agree that this holiday was one of the most relaxed, pleasant holidays we have ever had, helped by staying at this hotel. We are well travelled so we can say this with confidence. We had a great experience. The reception staff were exceptionally helpful, professional, friendly and quietly welcoming. We had a large bedroom with the most fantastic mountain views, fresh air and peace and quiet. The room was very clean with very comfortable beds. We slept very well. The daily room clean was exceptional. Quite often we have stayed in other hotels where you can smell the drains. Not so here - everything works well to a high standard. There is no rubbish outside the hotel, everything is spotless inside and out. We found the self service breakfasts and evening meals to be a very high standard with lots of variety and they catered for guests with special diets too. We ate curry and rice, salmon steaks with mixed sauted vegetables, pork, chicken, white fish to name a few. I booked a thai massage which was very, very good and 10% off for hotel guests.

Con camera spaziosa e pulita. Colazione varia anche se non stupefacente. Bene i massaggi Thai. La Sauna a pagamento a prezzo ridotto non è un buon biglietto da visita però....altrettanto negativo non mettere le ciabatte in camera in un 4 stelle... belle le piscine con idromassaggio...l’hotel merita per gli spazi, ma le cose di cui sopra sono da rivedere...