wskungfuclub
27. tammikuuta 2025
Our family had a great overall experience at Harbour Village Resort. We dive certified on site (see my separate review of Great Adventures dive shop) and could not have had a better experience—so that really was a bonus. You could not find a more convenient resort to dive from. Each morning we walked less than 5 minutes to breakfast then less than 5 minutes to the dive shop. The resort also has its own harbour and dive boats. The beach has plenty of lounge chairs and hammocks (NEVER had to fight for a spot even on New Year’s week). The restaurant—La Balandra—has good food 4/5 stars, but 5/5 atmosphere. It is shaped like a wooden boat and all the seats are close to the water. You can watch the sunset, the boats come and go, and look at all the fish swimming in the turquoise waters right next to you. Our beach view suite was comfortable. Somewhat dated, but had everything we needed. I would give the room 4/5 stars overall. However, during our stay we had an issue with our room that required us to move. This is where the customer service of Harbour Village really stood out—special shout out to Sytze and Jorge! They were fully booked in their regular rooms since it was New Year’s week, but the management moved our family into two brand new apartments on the property that had not been used. They really went out of their way to make up for the issue in the room. Of course, we were no longer beachside so we were properly discounted for the inconvenience and location which I found to be satisfactory. Things happen and life isn’t perfect, but the way the staff took care of us in this situation is what really stood out to me. I would definitely recommend Harbour Village to anyone visiting Bonaire.
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