Ibis Styles Krakow Centrum

乾淨整潔的房間

I stayed at Ibis Styles Krakow Centrum for 6 nites & we booked 2 rooms and was very disappointed with both the dining experience and the room cleanliness. At the restaurant, we ordered two pork dishes—one was fine, but the other was undercooked near the bone. After informing the waitress, we were given a replacement, but it had the same issue. When I asked if the chef had been told, she said yes and explained the chef’s reasoning: “most people don’t eat that part, so it’s okay.” I was shocked by this response and spoke with the chef myself. He repeated the same thing and didn’t even apologize. Serving undercooked pork and dismissing the concern is both irresponsible and unacceptable. Room cleaning was also terrible. After housekeeping, the toilet still had a lot of hair and the shower drain was clogged. No one cleaned it until I complained to reception. The staff member who came to clear it acted annoyed, even though it was clearly a cleanliness issue that should’ve been handled earlier. The hotel has been recently renovated, which is nice, but service and hygiene need serious improvement. Would not recommend based on my experience.

非常適合作為度假酒店住宿舒服舒適和商務客人使用的舒適空間使用方便實用功能更好享受生活帶來無限樂趣

Ogólnie w porządku. Na plus HBO w telewizji, na minus wolny internet (szybki tylko dla klientów programu All z opłaconą kartą członkowską). Dużo miejsca pod prysznicem. Max temp. jaką można ustawić to 24 stopnie. Okno można otworzyć najwyżej na kilka centymetrów (zabezpieczenie linką). Brak butelek z wodą w pokoju, jest za to karafka i szklanka, które można uzupełnić w holu ( woda zwykła, zimna, gorąca, gazowana), gdzie są też kubki, herbata, cukier. Przy biurku brak lampki stającej, jest za to wisząca. Poduszka dla mnie ciut za wysoka i za twarda. Są gniazda USB w ścianie. Brak darmowego parkingu-obok hotelu płatny interparking. Bardzo mała dostępność miejsc parkingowych z miejskiej strefy parkowania w okolicy.

We enjoyed our 3 day stay at the Ibis Styles Centrum, Krakow. Friendly helpful staff, a comfortable and quiet room and all in a great location, handy for tram and bus services. We even enjoyed a walk into the Old Town. Would definitely stay here again.

房間挺新，帶窗，走廊還有飲水機，不錯，去克拉科夫2次了都是入住這家酒店，門口就有去市中心和火車站的電車站