The Pelican Krabi

It was a okay stay ...it's very far from aonang pier. Travel is not easy the tuk tuk are scams not a pleasant experience.

Nice place! A bit far from Ao Nang. Around 7-8 km.. but its okay as long as u can rent a bike…so not a big problem. Person in charge very excellent.

While staying at The Pelican I received a very mixed experience. Firstly we organised to be picked up by the hotel from the airport, this did not happen. After landing and collecting our bags at KBV, I messaged the driver to inform him of our arrival and check where he was. After already waiting for an hour in the airport I was informed he would be at least another hour. I decided to cancel and got a taxi for half the price the hotel was charging. Upon arriving the staff was friendly and apologised many times for the inconveniences, just to inform us our room wasn’t ready and we would be staying in another room for the night. It was clear the hotel was under renovation with loud banging and the sound of tools been used consistently occurring during the day. Coupling this with shouting, arguing and ‘banging sounds’ throughout the night from other guests made it hard to relax at times. While other guests being loud isn’t directly a hotel’s fault, when it happens 10/12 nights some accountability should be held. We were also promised a bar, restaurant and room service. Sadly this was not provided. While yes the hotel has the facilities for this, we did not see them open once in the entire duration of our stay. It’s hard to decide if I would recommend this hotel to friends and family. This is a transitional time for the hotel meaning that with time, review of process and some small adjustments this hotels customer satisfaction could improve.

Ruhig, angenehm, entspannt Ich liess mich nach der ersten Woche upgrade(n), die Terrasse war zwar kleiner, aber ich hatte einen Privatpool und insgesamt mehr Platz. Ich fühlte mich sehr wohl in „meinem“ Appartement!

Location is good. Facilities need to improve.

Nice staff, very quiet and nice suite appartement