Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience! We're delighted to hear that you enjoyed your clean room, the convenience of our complimentary shuttle service, and the variety offered at our breakfast buffet—especially the fresh juices. It’s wonderful that you noticed the morning yoga class, as we strive to provide activities that enhance our guests' stays. We hope to welcome you back soon for another relaxing and enjoyable visit!Best regards,Management Team.
Roman
Deluxe-huone kalkkikivijyrkäntänäköalalla
Majoittunut 10. 2024
Matkusta ystävien kanssa
10 arvostelu
4.7/5
Mahtava
Lähetetty 4.1.2025
Современный отличный отель, номера просторные, красивый вид на скалу, кровати удобные, уборка хорошая, сервис очень хороший, бассейн с баром, 2 ресторана в отеле с европейско-тайской и японской кухней, завтраки отличные, расположение до пляжа 15-20 минут
Käännä
Majoituspaikan vastaus: Dear Roman,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our modern facilities, spacious rooms, stunning cliff views, and comfortable beds. It’s fantastic to know that our cleaning standards and service met your expectations, and that you enjoyed the pool bar, dining options, and our breakfast offerings. We’re glad our location worked well for you, offering a pleasant walk to the beach. We hope to welcome you back for another excellent stay in the future!Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone kalkkikivijyrkäntänäköalalla
Majoittunut 11. 2024
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.1.2025
Хороших откль, с качественным сераисом, вексные завтраки, номера хотелось бы посвежее, но в целом это мелочи. Поекрасный вид на гору!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our quality service, rich breakfasts, and the stunning mountain views. We appreciate your comment about the rooms and will take it into consideration as we strive to continuously improve our facilities. It’s great to know that this didn’t detract from your overall experience. We hope to welcome you back soon for another memorable stay!Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone vuorinäköalalla
Majoittunut 11. 2024
Matkusta ystävien kanssa
17 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.12.2024
位置鬧中取靜,4星級的水準
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We are pleased to hear that you found our location convenient and that our facilities met your expectations. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your comments and look forward to welcoming you back in the future.Best regards,Management Team.
Яна Божанова
Deluxe-huone allasnäköalalla
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.12.2024
Нам понравилось всё! Отличные завтраки по системе шведский стол, ежедневная уборка в номере, отличный напор воды, удобное приложение отеля для заказа различных услуг в виде доставки еды в номер (заказывали пиццу), бронирования активностей (ходила на йогу, пилатес). До моря пешком 5 минут. До главной улицы со всеми ресторанами одна минута. В отеле есть свой ресторан японской кухни. При этом в отеле тихо и шум от главной улицы почти не слышно. Да, есть некоторые вопросы к деревянной мебели - её можно было бы обновить (поврежденные углы). Но в целом не критично. В отеле так же есть маленький спорт-зал - одна беговая дорожка, один эллипс, зона свободных весов, один многофункциональный блок - для упражнений на грудь, плечи, ноги (сгибания, разгибания), верх спины. Для легкого поддержания себя в форме пойдет. На первом этаже, как и много где в отелях, можно заказать туры, трансферы. Пляжные полотенца выдают около бассейна, их можно брать с собой на пляж под запись.
Käännä
Majoituspaikan vastaus: Dear Яна Божанова,Thank you for your detailed and thoughtful review. We are delighted to hear that you enjoyed our breakfast offerings, the convenience of our hotel app for ordering services, and the proximity to the beach and local restaurants. It's also wonderful to know that our spa services, including the Thai massages, met your expectations. We appreciate your feedback regarding the room furnishings and gym equipment. We understand that well-maintained wooden furniture and gym facilities are important to our guests. We are committed to regular maintenance and updates to ensure all amenities meet our high standards. Your insights are invaluable to us, and we are dedicated to enhancing our services and facilities based on your feedback. We look forward to welcoming you back for another enjoyable stay.Best regards,Management Team.
Majoituspaikan vastaus: Dear Shiqiangea,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient and enjoyed our breakfast offerings. We also appreciate your kind words about our staff's friendliness and helpfulness. We apologize for any shortcomings you experienced during your stay. We strive to provide a diverse breakfast selection and will review our offerings to ensure they meet our guests' expectations.Regarding your concern about the treatment of guests, we take such matters seriously. Our goal is to provide equal and respectful service to all guests, regardless of nationality. We will address this issue with our team to ensure that all guests feel valued and welcomed. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone vuorinäköalalla
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.12.2024
Polecam ♥️
Piękny, czysty i przestronny pokój.
Personel pomocny i miły.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind recommendation! We're delighted to hear that you enjoyed the beautiful, clean, and spacious room, and that our staff made a positive impression. Your feedback means a lot to us, and we hope to welcome you back for another wonderful stay soon!Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone merinäköalalla
Majoittunut 11. 2024
Perhe
4 arvostelu
3.2/5
Lähetetty 24.12.2024
비치에서 떨어져 있고 직원들의 친절도가 좋지 않았습니다
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the distance to the beach and the service from our staff. We strive to provide a welcoming atmosphere, and we will review your comments with the team to ensure improvements are made. We appreciate your insights and hope to have the opportunity to welcome you again in the future.Best regards,Management Team.
Chris TanYX
Deluxe-huone kalkkikivijyrkäntänäköalalla
Majoittunut 9. 2024
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.12.2024
Great hotel with good service!
Käännä
Majoituspaikan vastaus: Dear Chris TanYX,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our service. We look forward to welcoming you back soon!Best regards,Management Team.
BOON YANG
Deluxe-huone vuorinäköalalla
Majoittunut 11. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 21.12.2024
Everything is good except cleanliness. The property is a bit dated. There is room for improvement.
Gym equipment is old. Time to upgrade.
The best thing about this hotel is the front desk service. Exceptional. Well done!
Käännä
Majoituspaikan vastaus: Dear BOON YANG,Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the service at our front desk – we’ll be sure to pass along your kind words to the team! We also appreciate your comments about cleanliness and the gym equipment. Rest assured, we are continuously working on improving our facilities, and your feedback will be taken into consideration for future updates. We hope to welcome you back soon!Best regards,Management Team.
Anonyymi käyttäjä
Deluxe-huone allasnäköalalla
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 19.12.2024
Nice big rooms and good location which was a short walk to the beach. The breakfast was ok - nothing great but nothing bad. Pool wasn’t heated.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our spacious rooms and convenient location close to the beach. Your comments about the breakfast are noted, and we’ll continue working to enhance our offerings. Regarding the pool, we appreciate your observation and will consider it as we review future improvements. We hope to welcome you back for an even better experience next time!Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone allasnäköalalla
Majoittunut 11. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.12.2024
객실도 깔끔, 직원분들도 친절, 위치도 아오낭비치에서 가깝고 작은 골목만 나오면 메인거리랑도 이어져있어서 좋았어요. 수영장 이용하는 사람들이 그렇게 많지 않아서 수영장이 작게 느껴지지않았고, 가성비 좋은 숙소입니다!!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review! We’re so glad to hear that you enjoyed the cleanliness of our rooms, the friendliness of our staff, and the convenience of our location near Ao Nang Beach. It’s great to know that the easy access through the small alley made exploring the area even more enjoyable for you. We’re also pleased that you had a relaxing experience at our pool and found our accommodation to be great value for money. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future!Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone allasnäköalalla
Majoittunut 11. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.12.2024
Great hotel!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words! We’re thrilled to hear that you had a great experience at our hotel. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future.Best regards,Management Team.
Vieraskäyttäjä
Deluxe-huone allasnäköalalla
Majoittunut 11. 2024
Pariskunnat
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 17.12.2024
Netjes en luxueus hotel met vriendelijk personeel achter de receptie en in het restaurant. Helaas werd ons verblijf zeer verpest door de extreme vocht op onze kamer. De vloer, de muren, ons beddengoed en kleding: allemaal vochtig / nat. Er was duidelijk iets mis met het hele airco systeem. Bij de receptie merkte we al snel dat veel meer kamers hier last van hadden. De receptie kon er (voorlopig) niks aan doen zeiden ze. Dit kan dus echt niet, en het is heel ongezond! We hebben er de laatste twee dagen last van gehad en daarom waren we blij dat we weer vertrokken. Vandaar een lage score voor hygiëne… Verder was het verblijf prima.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re pleased to know that you appreciated our neat and luxurious facilities, as well as the friendliness of our reception and restaurant staff. It’s always heartening to hear about the positive aspects of our guests’ experiences. Your feedback is invaluable as it helps us improve, and we deeply regret that this impacted your overall experience. We hope you’ll give us another opportunity in the future to provide you with the seamless and enjoyable stay you deserve.Best regards,Management Team.