Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience. We’re happy you enjoyed the upgraded breakfast, the beach and the new drinking water system in the room. We apologize for the humidity issue on the first floor and your lost item. Your feedback is valuable and we hope to welcome you back for an even better stay next time.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Gretchen Wilkinson
Deluxe King -huone
Majoittunut 12. 2024
Pariskunnat
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.3.2025
Sometimes right on the ocean you get a musty smell in the room. The pool on the beach was wonderful and we loved being treated so great! Food was outstanding for breakfast!!!
Käännä
Majoituspaikan vastaus: Dear Gretchen,Thank you for your feedback. We're delighted you enjoyed the beachfront pool and the outstanding breakfast. We appreciate your insight and will look into the room freshness to enhance our guests' experience. Hope to welcome you back soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.2.2025
It was one of the best resorts I ever stayed. Location is very private. Clean beach. Good food. Must visit.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review. We're thrilled to hear that you had such a great experience and enjoyed our private location, clean beach, and delicious food. We truly appreciate your recommendation and look forward to welcoming you back.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Anonyymi käyttäjä
Deluxe Twin -huone
Majoittunut 1. 2025
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.2.2025
很美的酒店家人滿意
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind words. We're so glad your family had a satisfying stay and enjoyed our hotel. We hope to welcome you back again soon. Regards, Mongkolrat Mahasarinun Executive Assistant Manager
쫑&쏭
Deluxe Premium -kahden hengen huone
Majoittunut 12. 2024
Perhe
5 arvostelu
4.7/5
Mahtava
Lähetetty 4.2.2025
청소가 조금 아쉬웠습니다.
머리까락과 욕실 배수가 문제있어 제가 치웠내요.ㅜ.ㅜ
위치는 아오낭과 거리가 있으나 리조트에서 할 수있는것들이 많아서 괜찮았습니다.
그랩과 택시로 아오낭 나가는것도 괜찮았구요..
리조트 비치로 스피드 보트가 오는것도 괜찮았습니다.^^.
Käännä
Majoituspaikan vastaus: Dear Guest,Allow me to response in English. Thank you for your feedback. We’re sorry to hear about the cleaning issue and appreciate you bringing it to our attention. We’ll work on improving this. We’re glad you enjoyed the resort’s activities and found transportation convenient. We hope to welcome you again.Reagrds,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Travel C,Thank you for your kind review. We're glad you enjoyed our facilities, friendly associate and dining experience. We appreciate your comments about the insects and will address this with our team. We hope to welcome you back for an even better stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Dengdentuer,Thank you for your kind review. We're delighted to hear you enjoyed our friendly service, spacious rooms, and beautiful amenities. We're thrilled you had a wonderful time, and we hope to welcome you back for a longer stay next time.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Guest,Allow me to response in English. Thank you for your wonderful review. We're delighted that your family had a fantastic stay and that you found our hotel child-friendly and luxurious. It’s great to hear you enjoyed the beach, restaurant and live music. We truly appreciate your recommendation and hope to welcome you back to Krabi soon. Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Izuhany,Allow me to response in English. Thank you for taking the time to share your detailed review. We’re glad to hear that you enjoyed the peaceful ambiance, convenient location, and variety of nearby dining options. It’s also wonderful to know you appreciated our private beach, pool bar, and friendly service, as well as the breakfast buffet.We value your feedback regarding the accommodation costs and will keep it in mind as we strive to provide the best value for our guests.We hope to welcome you back for another relaxing stay in the future.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Guest,Thank you for sharing such a detailed review of your stay. We’re glad to hear that you appreciated the beautiful hotel environment and comfortable beach, and that your son enjoyed the experience as well.We sincerely apologize for the inconveniences you encountered during your stay, including the room condition and service issues. Your feedback is invaluable, and we’ll work on addressing these areas to improve the guest experience.We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Vieraskäyttäjä
Kerhohuone Deluxe kahdella erillisvuoteella
Majoittunut 11. 2024
Matkusta ystävien kanssa
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.12.2024
服務態度非常好,從早餐中餐到下午茶晚點都有,有私家對應海灘,車卜接送
Käännä
6/13
Majoituspaikan vastaus: Dear Guest,Allow me to response in English. Thank you for your review. We're glad you enjoyed the excellent service from our associate, delicious meals, private beach access, and convenient car transfers. We hope to welcome you back soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
KWON
Deluxe-huone
Majoittunut 11. 2024
Perhe
8 arvostelu
4.5/5
Mahtava
Lähetetty 22.12.2024
친절도와 위생면에서 만점을 주고 싶습니다, 또한 전체적인 환경이 조용하게 쉴수 있습니다 다만 조식 및 전반적인 식사가 조금 아쉽습니다 뭘 시켜도 아주 맛있다는 느낌은 아니었어요, 그래도 다시올 마음 100% 입니다
Käännä
Majoituspaikan vastaus: Dear Kwon,Allow me to response in English. Thank you for your kind words about our friendly associate, cleanliness, and relaxing environment! We’re sorry to hear the meals didn’t meet your expectations and will work on improving them. We can’t wait to welcome you back.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Majoituspaikan vastaus: Dear Guest,Allow me to response in English. Thank you for your review. We’re glad you enjoyed our spacious environment, beautiful private beach, and stunning sunset views. We appreciate your feedback on the room facilities. We hope to welcome you back for another great stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Vieraskäyttäjä
Deluxe King -huone - Merelle päin
Majoittunut 8. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 2.11.2024
房間大,設施齊全,活動豐富。超預期
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind review. We’re delighted that you enjoyed our location and activities. We hope to welcome you back soon for more unforgettable moments.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 9. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 26.10.2024
Came here 13 years ago for our anniversary trip but it was under sheraton.Nice place and staff are all friendly.location is very far from ao nang but we took grab. Breakfast not too fantastic. But love the ambience.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for returning after 13 years and for choosing us to celebrate your special occasion again. We’re delighted to hear you enjoyed the ambiance and our friendly associates. in regards of breakfast wasn't meet to your expectation we’ll share your feedback with our team to ensure we keep improving. We hope to welcome you back in the future for an even more memorable stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager