Copper Folia

While the property itself was a good choice, the staff’s behavior completely ruined the experience. I had booked a queen bed room for my stay in Calicut for a medical purpose, but the service I received was unacceptable. Despite the check-in time being 1 PM, we arrived at 3:15 PM only to be told that we had to wait another 15 minutes because they extended another guest’s stay and were still cleaning the room. When I expressed my dissatisfaction, they offered me a twin bed instead of the queen bed I had booked. After a long argument, they finally took me to a room, but to my shock, it was not cleaned properly—there were smoke ashes behind the toilet seat cover! Instead of acknowledging their mistake, the staff dismissed my concerns, saying it was only a 10-15 minute delay. This kind of attitude completely devalues the property. A well-maintained hotel is nothing without good service, and unfortunately, the staff here failed miserably. Would not recommend unless they improve their management.

The rooms were well neat, hygienic and we'll maintained. The service was also top notch. I would highly recommend this to others.

Done.

Good rooms , good staff , bar is also available , swimming pool also good - Parking is little bit far from the reception which is really uncomfortable

Very nice and clean hotel, location is also good - staffs are very friendly and helpful - housekeeping is good / bar also available

Rude behaviour by the staff at reception…Rude behaviour by the security for parking…………