Majoituspaikan vastaus: Thank you for your review. We apologize for any inconvenience caused. We have taken note of your feedback, and we are currently investigating the issues that you have raised.
Majoituspaikan vastaus: Thank you for your review. We are delighted that you had a memorable stay with us and that you found our rooms spacious and comfortable. We appreciate your compliments of our breakfast and your recommendation.
CHSH
Deluxe-merinäköala, kaksi erillistä vuodetta
Majoittunut 11. 2024
Pariskunnat
7 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 31.12.2024
Unfortunately we need to cancel a single booking out of a two room booking. Due to the booking conditions we could not cancel a separate room. Talking to the reception they upgrade us. It was just a single night stay. It was acknowledged that we only need a single room instead of two due to a flight cancelation and a missing connection flight.
Käännä
Majoituspaikan vastaus: Thank you for your review. We appreciate your feedback, and we hope to welcome you again in future.
Majoituspaikan vastaus: Thank you for your review. We are glad that our family was suitable for you during your stay with us. We appreciate your feedback on our Silk Garden Restaurant.
jc
Deluxe - King-huone - Merinäköala
Majoittunut 11. 2024
Perhe
16 arvostelu
4.7/5
Mahtava
Lähetetty 30.12.2024
Well place to hang on
Käännä
Majoituspaikan vastaus: Thank you for your review. We appreciate your feedback.
Majoituspaikan vastaus: Thank you for your review. We appreciate your detailed feedback, and we apologize for any inconvenience caused. We are aware that the hotel environment may not be to your liking, but we accept your feedback positively for our future improvements.
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.12.2024
房間明亮,早餐豐富
Käännä
Majoituspaikan vastaus: Thank you very much for your kind review. We appreciate your positive feedback. We hope to welcome you back to our hotel in future.
Majoituspaikan vastaus: Thank you for your review. We apologize for any inconvenience caused and we take your feedback seriously. We will address this with our team for immediate improvements and to ensure this does not happen again.