Citadines Waterfront Kota Kinabalu arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location convenient, with easy access to the malls and Gaya Street.We apologize for the issue with the lift and the experience with our front desk staff. We truly appreciate your comments, and we will address both concerns to ensure a more pleasant experience for future guests.Thank you for your feedback, and we hope to have the opportunity to welcome you back for a better stay.Sincerely,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the great location and the stunning view from your Seabird room. It’s fantastic that you were able to experience the beautiful sunset and watch the boats in motion.We look forward to welcoming you back for another memorable stay!Sincerely,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: 尊敬的客人，感謝您的寶貴反饋！我們很高興得知您對酒店的交通便利性和清潔衞生感到滿意。您的鼓勵是我們不斷努力的動力。我們將繼續致力於為您提供更優質的服務，確保每一位客人都能享受到愉快的入住體驗。期待您的再次光臨，祝您一切順利！馨樂庭亞庇團隊

Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback! We are delighted to hear that you enjoyed our convenient location, the cleanliness of our new hotel, and the friendliness of our staff. We’re also pleased that you found the breakfast spread clean and well-organized, even though it’s limited in variety.Your comments encourage us to continue offering a high standard of service. We look forward to welcoming you back for another pleasant stay!Sincerely,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: 尊敬的客人，感謝您的反饋！我們很高興聽到您覺得酒店乾淨方便且服務好。關於您提到的餐具和游泳池，我們會繼續改進並確保為您提供更好的服務體驗。我們會繼續努力提升各方面的服務，以確保下次能為您帶來更加完美的入住體驗。期待您的再次光臨，祝您一切順利！馨樂庭亞庇團隊

Majoituspaikan vastaus: 尊敬的客人，感謝您的反饋！我們很高興聽到您覺得酒店乾淨方便且服務好。我們會繼續努力改善各方面的服務，以確保下次能為您帶來更好的入住體驗。期待您的再次光臨，祝您一切順利！馨樂庭亞庇

Majoituspaikan vastaus: 尊敬的客人，感謝您的反饋！我們很高興聽到您覺得酒店乾淨方便且服務好。我們會繼續努力改善各方面的服務，以確保下次能為您帶來更好的入住體驗。期待您的再次光臨，祝您一切順利！馨樂庭亞庇

Majoituspaikan vastaus: 尊敬的客人，感謝您的反饋！我們很高興聽到您覺得酒店位置方便，離加雅街和商場步行可達。對於衞生和隔音方面的問題，我們深感抱歉，並將會進行改進，以提升您的入住體驗。我們也會加強前台服務的培訓，確保為您提供更好的服務。期待您的再次光臨，祝您一切順利！馨樂庭亞庇

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We are glad to hear that your overall experience was fine, and we truly appreciate your comments.We apologize for the issue with the extra bed arrangement and understand how important it is to have your requests fulfilled. We regret the inconvenience caused by this oversight and will certainly address this matter with our housekeeping team to ensure better coordination for future guests.We value your feedback and are committed to improving our services to ensure a more seamless experience for all our guests. We hope to have the opportunity to welcome you back and provide you with a much more enjoyable stay.Best regards,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the location, cleanliness, and the sunset view. We’re also glad you were able to take advantage of the laundry and drying facilities during your stay.We apologize for the pool being busy during your visit and appreciate your understanding. We will certainly work on making the pool experience more enjoyable for all our guests in the future.We look forward to welcoming you back on your next visit and hope you’ll have an even better experience, with more time to enjoy the pool and the beautiful views!Best regards,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: 尊敬的客人，感謝您分享寶貴的意見！很高興得知您對我們的房間環境感到滿意。我們一直致力於為客人提供舒適的住宿體驗，並且會繼續努力提升其他方面的服務。期待您下次再次光臨，祝您一切順利！馨樂庭亞庇

Majoituspaikan vastaus: 尊敬的客人，謝謝您給我們分享寶貴的意見！關於房間大小的問題，我們很抱歉，可能網上的訊息沒有很清楚地説明。感謝您理解我們提供走廊飲水機的安排，作為酒店可持續發展的目標之一，我們儘量避免使用塑料瓶，減少對環境的影響。對於您提到的前台工作人員英語不熟練的情況，我們也感到抱歉。我們會加強培訓，確保我們的團隊可以更好地與不同語言的客人溝通。您的反饋對我們非常重要，我們會繼續努力改進服務，確保為您提供更好的入住體驗。再次感謝您的理解和支持，期待未來能再次為您提供更好的服務！祝您一切順利，馨樂庭亞庇

Majoituspaikan vastaus: Dear Guest,Thank you for your valuable feedback! We're glad to hear that you were satisfied with the new room provided and the spacious parking zone. We understand that the ongoing construction may have impacted your experience, and we appreciate your understanding as we work to complete the building.We are also grateful for your kind words regarding the hospitality from our team. Your comments are important to us, and we will continue working to improve every aspect of your stay to ensure we meet your expectations in the future.We truly look forward to welcoming you back for an even better stay next time!Best regards,Citadines Waterfront Kota Kinabalu

Majoituspaikan vastaus: 尊敬的客人，非常感謝您分享您的寶貴反饋。我們非常高興聽到您對我們酒店的整體體驗感到滿意，並且推薦我們的服務。您的肯定是我們不斷追求卓越的動力。我們也非常感謝您對高樓層海景房的喜愛以及泳池打卡點的讚賞。對於您提到的魚市場的味道，我們深感抱歉，儘管我們酒店擁有獨特的香氛，但魚腥味的確給您帶來了困擾。我們會進一步改善這一方面，確保為您提供更加舒適的環境。同時，對於早餐的改進意見，我們已經注意到，並且會盡快優化早餐內容，以滿足更多客人的需求。再次感謝您對我們的支持與理解，我們期待着為您提供更加完美的住宿體驗。祝您一切順利，馨樂庭亞庇