Imperial Hotel

Ottima posizione, staff gentile e disponibile h24! Ottima anche la pulizia. Dopo il check out danno la possibilità di usufruire delle docce, oltre che del deposito bagagli. Migliorerei soltanto la colazione

It is a very well organised and clean hotel. It provides good service and accomodation for a competitive price. Highly recomended.

The hotel is 5-6 minutes walk by the beach and rooms was really clean and friendly staff.

Excellent family holiday at the Imperial Hotel. We stayed here with our children 24, 21, 20. The hotel is very clean and well looked after. The staff here are very helpful, and friendly. The receptionists Ioanna, Irene and Irene are very friendly and helpful. The night reception sorry cannot remember his name was very friendly and helpful too. The bar staff are very friendly and also provide an excellent service to their customers. The cleaners work hard, and our rooms were always very clean after they cleaned our room. The breakfast here was very delicious, cereal, egg, cheese, hams, mushrooms, salad, cake, toast, yogurt, fruit, pastries, tea, coffee, apple juice, orange juice, water. Very good location, in a quiet area, but only a few mins walk from the busy areas. Very near to harbour, and Kos town - 9 mins walk. Very near to beach - 9 mins walk. Lots to do in the area, and see. Hiring a bike is good fun, and a good way to see the area. Definitely will definitely return here to Imperial Hotel. They provide an excellent service here, and make you have a wonderful holiday.

Visited the Imperial about 6 times now. All visits in August. Lovely family run hotel. Staff are so friendly, helpful and welcoming. Great location, with short walk to the beach and the centre of town. B&B suits us as so many excellent restaurants to choose from.

This hotel totally let itself down with its unfair and very unreasonable charges. Positives first- clean, spacious rooms, nice food and friendly staff. Now unfortunately the negatives, we booked 2 rooms, on our 1st contact with reception we had to pay a "tourist tax " (ok, quite a common thing now ) but then there was an "air con " charge of 7euro per night per room which came to 140e , so that's 170e before we even make it to our room - ok, you don't have to pay for the air con - but as we walked in it was literally unbearable in 34 degree heat !! Air con comes as standard in most hotels, and never been asked to pay this before. Then unfortunately on night 1 my daughter got a bit of false tan on the sheet, she was immediately asked to pay 40e BEFORE it was attempted to be cleaned!! In fairness they THEN said "before you pay we will attempt to clean it !" Clean sheets was then on bed next day without further mention, but alas on checkout we was asked to pay 25e them saying "it won't come out!" False tan DOES come off on a proper wash !! She said it was standard hotel policy, but no where was it on display and not covered in their t&Cs and she failed to show me the hotels rules/policies when I asked to look. If was their "policy " why did the amount change from 40e to 25e ? To me, it was made up as they went along! All hotel charges/fines should be transparent, fair and reasonable , and this clearly wasn't. The thing is we spend a small fortune in the bar and restaurant and very generously tipped all staff throughout our 10 days here and I feel on reflection this charge for the stain could and should of been waived. Instead it seems it was grab what you can when you can off tourists. Very narrow minded and left a negative taste which will be rebounded back to TUI when asked for our feedback. Such a shame as I feel Imperial badly let themselves down in this instance.