Natura Park Village Hotel & Spa

Die gebuchte "Suite Meerblick mit Privatpool" hatte keinen Meerblick - eine solche Suite gibt es in der Anlage nach Angabe der Rezeption auch gar nicht! Trotzdem wurde die Beschwerde von TUI nicht akzeptiert! Die Suiten sind mit Elektronik vollgestopft, die auch das Personal nicht beherrscht: mitten in der Nacht geht plötzlich das TV oder der Deckenventilator an, der sich nicht mehr ausschalten lässt.

We stayed here for one night, as we were leaving the next day for the airport. The pool area and overall property was very nice. We arrived just as lunch was ending so our only option was to eat at the pool bar which had very limited options. We did go out in the evening to the town of KOS to have dinner there and walk around. The rooms need some updating, but overall they were fine.

We stayed there for one night as we were on our way to Italy and our flight wasn't leaving until the next day. The pool area was nice and large. The rooms do need some updating, but overall were fine.

I arrived in late (9:30pm) because of flight delays and the receptionist doing the checkin was very apathetic, to the point of being rude; it felt almost like if my presence there was bothering him. After that I had no issues with anyone, everyone was very formal and correct. Also, watch out for ants in the rooms, never ever bring any food. I always carry some candy in my backpack and was dismayed to discover ants made their way into my backpack when I left. The rest was OK, food was OK, entertainment was also OK, the nearest beach right outside the hotel was nice (but with pebbles), and the drinks in the all-inclusive were basic but unlimited. It was also a 15min walk from a few shops and bike and car rental shops. At night, the walk to these shops felt a bit sketchy though.

From our arrival to our departure this hotel and staff excelled! We arrived after the main restaurant had closed, we were escorted to our room by a very polite porter, who within ten minutes of arriving in our room returned with two plates of food. This included salad, sandwiches, fruit and an amazing muffin!!! The next two weeks were totally relaxed. The Restaurants and Bars were managed by Klaudiana who had a very active interaction with her staff, it was obvious that the 'respect' was two way. The food prepared was alway plentiful and even the most fussy guest would find something to suit their pallet. During the afternoon the continual topping up of 'fresh' pizza and other snacks at the pool bar was appreciated by all guests. The Housekeeping team kept the complex 'Spotlessly' clean. The hotel has an amazing shop that sells anything you may need that is over and above the 'All Inclusive Package' Joanna the shop manager is a true gem, who bursts into song at the drop of a hat and is always up for a gossip and a giggle! We have to name several member s of staff who 'stood out' for us. Kaludiana (F&B Manager), Joanna (Shop), Pantellis, Alexandros ,Alex (Main Bar) Alisia (Pool Bar) Raphael (Pool Bar) and two other ladies who's names we never got to know....but we call them "Mrs Egg/Bacon"(Breakfast Grill) & "Mrs Pizza"(Pool Bar). To sum up, a truly enjoyable holiday where 'every' member of staff was helpful and attentive to the needs of the guests. We would return without a second thought. Thank you everyone. ROB & HUW

Naja,was erwartet man von seinem Urlaub?Die Anlage ist im großen und ganzen sehr schön,wenn man in dem Umfeld des Hauptgebäudes wohnt.Allerdings ist das etwas abseits gelegene Gebäude weniger schön.Zu dem Zustand der daliegenden Zimmer können wir nichts sagen,Wir hattet ein schönes Zimmer ,nahe der Main Bar.Ameisen im Bett waren jetzt weniger schön ,aber zu verschmerzen.Der Strand war für uns der hässlichste der ganzen Insel.Kiesstrand steht in der Beschreibung,allerdings sind im Wasser die Steine so groß incl.Betonplatten,das ich eher das Gefühl hatte im heimischen Steinbruch zu schwimmen 🤷‍♂️.Am Buffet wird man durchaus satt und findet immer irgendetwas ,allerdings hat weder das Essen noch das Ambiente irgendetwas mit Griechenland ,so wie wir es kennen und lieben zu tun.Laute Musik zu allen Mahlzeiten ,übertönten das ziepen der Grillen.Wenn es noch grieschiche Klänge gewesen wären ,nee Charts hoch und runter incl.Deutsch Rap.Fazit : Wer so etwas mag auf das Ambiente und Flair keinen Wert legt,essen auch egal……der ist hier gut aufgehoben und kann sicherlich eine tolle Zeit verbringen.By the way. Traditionell wird auf den Inseln Nescafé Frappé und griechischer Kaffe getrunken,der ist allerdings nicht im Al Inclusive enthalten und muss für teuer Geld bezahlt werden.