Grecotel LUXME Kos

Stayed in this hotel as a couple on an all-inclusive basis in September/October 2024.  The only reason this hotel will not receive a five-star review is due to the poor sleep we had due to the location of our room.  Despite asking through Tui, an email to the hotel and also through the Grecotel Privilege Club prior to arrival, we were placed in a room at the front entrance to the hotel which was prone to loud traffic noise from lorries from the main road to Kos Town all night.  Frustrating but not a deal breaker due to the positives. The room, whilst basic, was kept meticulously clean and the mini-bar was re-stocked with water every day.  The bed was very comfortable, and if it hadn’t have been for the constant road noise at night, I imagine we would have slept very well. The hotel is a relatively large complex for Greece and areas were kept clean at all times, and the beautiful gardens were tended to and looked fantastic for the duration of our stay.  Pools were kept clean and all areas seemed to be treated with cleanliness in mind.  There were three pools, two main large pools which during our visit were absolutely freezing, due to this the pools went largely unused by the majority of guests.  There is a smaller pool with a small bar serving drinks which was heated.  When we clocked on this pool was heated we decided to use this one.  The beach area is quite long and shallow with shingle / pebbles, please take water shoes if you want to enjoy the sea!  The hotel has also installed and designed a nice man-made sandy beach area a little higher up which was very quiet and relaxing.  We didn’t have any trouble finding sunbeds either round the pool or the beach, though I guess we were out of season slightly. The drinks were of a good quality and the cocktails were properly mixed and were really very good, we were pleased to see that there were none of those horrid pre-mixes!  As all-inclusive guests we were allowed to choose a bottle of wine in the al-a-carte restaurants which was a great touch. Whilst the main buffet was decent with some variety, it did get very samey at breakfast and lunch very quickly.  However the al-a-carte restaurants were fantastic and we were able to book into three of these, all of which we very much enjoyed (particularly the hot-stone and Greek restaurants).  The food I must say was of a good quality and was very enjoyable. The staff were mostly kind and helpful, and were able to help us with any queries we had.  The reception staff provided us with a bus timetable and were able to help direct us when we rented a car for the day. The location of the hotel is amazing, there are some fantastic nearby visits which are very reachable by car including the mountain town of Zia, the thermal hot springs at a local beach and various other attractions such as old ruins.  Kos Town is a short trip away, however the bus gets very very busy and is unreliable.  Unfortunately Kos only has licence for a few taxis on the isla

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again

4 star Really nice stay, couple of disappointing things was the food for dinner and lunch at the main buffet restaurant. As vegetarians the options were not great and repetitive. The staff at check in were not extremely helpful to tell you about the hotel and its amenities. Not explaining kids clubs or activities during the day or eve or even navigating us to where things where. Overall a very nice hotel, staff friendly and helpful when and very clean.

Great exterior, but terrible food Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).