Aegean View Aqua Resort

The hotel location is beautiful the pools are brilliant and it’s lovely to see them all lit up at night however that’s about all the positives I have… The staff are literally useless so much so we were taken around the whole hotel complex twice as the staff member didn’t know where the rooms were. Not fun carrying 2 large suitcase up a significant amount of steps… The food is vile more a less the same thing day in day out for breakfast lunch and dinner with a few changes here and there. For an all inclusive resort it’s quite shocking! The entertainment provided well it was if the staff wanted to provide the least as possible because they just couldn’t be bothered! So much so all you see is people playing cards to keep themselves occupied. Rooms are somewhat cleaned every couple of days but no new towels no new washing soaps provided. I even had a towel with a blood stain on! Not the biggest thing but the bathroom is disgusting with a toilet seat that doesn’t even fit the pan and a shower cubicle that’s dirty and covered in mould and has a shower head which just about trickles water out. Biggest ick was the state of the public toilets as the men’s had bird droppings everywhere and a birds nest present. I get it’s an open space but this is disgusting and I didn’t appreciate having to use facilities with birds flying around above me. The hotel needs a lot of work and it’s a massive shame as it’s peaceful and a great place to relax with overlooking the views out to sea. The pools are beautiful but I would personally think twice before going here! The resort does not have a spa and the water park is 3 small child sized water slides…

I'm here now, I was worried about staying here having read some of the reviews. I'm not sure I recognise the hotel some people have reviewed, having a wonderful, relaxed holiday. Food is lovely, lots of choice, very fresh and tasty. Staff are brilliant, just be pleasant, they are doing a great job. Our room is fantastic, great view, easy access, although it is a very hilly resort and not for anyone with limited mobility, some rooms are a bit of a hike with lots of steps. Shuttle bus is great. Pools are generally good, the main one gets very busy with lots of 'reserving' the sunbeds, which leads me to my only negative comment, there is a drastic lack of parasols. It is about 35 degrees at present during the day and nowhere near enough shade at any of the pools. I have asked at reception and they are on order, I do hope so as this is a problem.

My husband and I were weary about coming here because of the reviews- we had the most brilliant time, all staff work extremely hard, from cleaning staff to entertainment team- We asked for a room close to everything due to husbands disability and that is exactly what we got- Entertainment team asked us once if we wanted to participate and we said once we didn’t and we explained why we couldn’t but instead of ignoring us, they spoke to us daily and asked how we were- Hotel manager was always around looking after people. Food was mostly ok, I’m a fussy eater and still ate well every day- They do put a shuttle bus service on free of charge but book it as it can get busy Would highly recommend this place especially if you just want a relaxing holiday and don’t want to go anywhere. We were able to shower before we left and was looked after even after check out. Thank you everyone from the lady with blue hair and her husband- we will see you again soon

Nice pools but that’s about it… no cleaning in our room sink and toilets and floors not cleaned once while we were there and they put dirty towels back , curtains hanging down and toilet seats didn’t fit . Very run down hotel not like the pictures

Really disappointed. Views are stunning, grounds and slme pools ok...resort needs a lot of money spent in it.. 1 pool, lots of people cutting their feet on broken tiles on pool floor... reported but nothing done.... Dirty rooms, mould in bathroom, ceiling coving missing and hid in bathroom. No cleaning done. Rude staff, not enough staff. Meals average like any all inclusive. Entertainment... nothing. In 10 day we saw 2 acts. Even music was shut off at 10 every night, when ask why.... they said because of neighbours. Kids games room.. Only pool table available, all other games4 of them all off. Electrics so dangerous... Photos included..... I could go on Just terrible

What a spectacular hotel! The staff is very cheerful, and they make your stay better!! My suite was like a small house, and the bed was so comfortable! The all inclusive food and drinks was amazing!! Thanks so much for our wonderful experience!!