American price at South East Asian/Pacific/Indian standard of hygiene. Room was dirty with hairs everywhere.
Internet constantly gets disconnected you need ID&Psssword login every single time, I cannot believe this is 5 star hotel.
It’s city location which I’m not fond of, but view from room was great and must be good for tourists who want to actively go around the island. I preferred Palau Pacific, the serenity of location.
The staff in PRR are very kind and helpful. Hotel facilities are excellent, including a constant temperature outdoor swimming pool, private beach, gym, recreation room (pool and table tennis), as well as outdoor tennis court and mini-golf. You can find day-trip leaflet at hotel, staff are very willing to arrange the trip for you.
Käännä
6/7
the teacher traveller
Deluxe kahden hengen huone satamanäköalalla
Majoittunut 11. 2023
Matkusta ystävien kanssa
23 arvostelu
4.7/5
Mahtava
Lähetetty 21.12.2023
I really enjoyed my stay at Palau Royal Resort, which lasted for 6 nights as my return flight had to be postponed by 2 days. It was home away from home, and I cannot thank all the staff enough for their excellent service, welcoming smiles and wonderful help rendered throughout our stay. Our room was also cleaned up very well every single day, kudos to the lovely cleaning lady who always greeted us with a beaming smile when she came around to do her job. 10/10 would recommend this hotel to anyone looking for a relaxing stay in Palau!
First time at this hotel and thought it was great! I made a mistake in my arrival time and the PRR airport staff and registration staff couldnt have been more accommodating — which was appreciated since this all occurred at 1am! Rooms were clean, comfortable and the service everywhere at the resort was superb. A particular shout-out to Concierge Ezra, who went above and beyond to make sure I was happy with my room. A big thank you to her!
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 28.3.2025
We were here for 5 nights and really enjoyed this ideally located hotel. We were on a tour and our tour provider was located right at the marina next to the hotel. The Mandara Spa was wonderful. Breakfast and other meals at the hotel exceeded my expectations. A very nice and professional wait staff. I loved the daily breakfast buffet that offered many wonderful Asian inspired dishes. There were more regular breakfast options for those seeking pancakes, omelettes and such. The gift shop sells many useful items in case you lose something or need protection against the sun. There is a minimart across the street where you can buy snacks, milk or beverages for the room. Rooms have a safe. There are filtered water stations on floors 3 and 5 to replenish water bottles.
Käännä
Francisco P F R
Majoittunut 1. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 24.2.2025
Good location and very nice private beach
Käännä
Majoituspaikan vastaus: Dear Guest:Thank you very much for letting us know about your wonderful experience at Palau Royal Resort. The structure of our hotel as well as the facilities were intended and designed to provide the best experiences and meet the expectations of our guest, and we are very happy that you loved what we can offer. We will continue to develop our services to provide you a long-lasting memory of happiness which you will never forget and positively looking to have you as our guest again when you come back to visit the beautiful pristine paradise of Palau.Sincerely,Reservations Team
Paula
Majoittunut 1. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 19.2.2025
Nice hotel especially the grounds
Käännä
Majoituspaikan vastaus: Dear Guest:Thank you very much for letting us know about your wonderful experience at Palau Royal Resort. The structure of our hotel as well as the facilities were intended and designed to provide the best experiences and meet the expectations of our guest, and we are very happy that you loved what we can offer. We will continue to develop our services to provide you a long-lasting memory of happiness which you will never forget and positively looking to have you as our guest again when you come back to visit the beautiful pristine paradise of Palau.Sincerely,Reservations Team