West Plaza Malakal

We are wondering that we still not received the refund charges

Staff was very helpful and kind and there's a restaurant nearby

久しぶりに利用しました。部屋のレイアウトや設備は使いやすいですが、シャワーの温度が上がらず、浴びるたびに冷たい思いをしました。以前は重宝していたアイスディスペンサーも故障中で使えず、全体的に老朽化を感じました。 最終日、レセプションの係員に帰りの空港までの送迎車のピックアップ時間は23:15と言われました。ちょっと早すぎでは思いつつ、仮眠を短時間で切り上げてロビーで待ちましたが、結局、車が来たのは23:53でした。恐らく"fifty"が"fifteen"と誤って伝えられたのだと思いますが、睡眠時間を削られた残念な対応でした。

STAFF IS ALWAYS VERY HELPFULL AND FREINDLY.

Ants in bathroom. Adequate for an overnight given the price for Koror. They picked me up at airport on schedule at 1AM. Pleasant front desk staff. Good AC and good hot water pressure. But, would not recommend for a longer stay. Lumpy bed. Ants in bathroom. Rust and corrosion on metal surfaces... needs some TLC against the effects of tropical climate.

Great bargain This is a very basic, nothing fancy hotel but it's clean, quiet, everything works and most importantly, it has an extremely friendly and accommodating staff. They went out of their way to take care of us and make sure we had everything we needed. They were also generous with early check-ins and late check-outs. The location on Malakal Island is perfect if you're in Palau for watersports: diving, kayaking or snorkeling as most of the trips leave from close by. There's a number of decent restaurants within short walking distances as well as convenience stores and small markets. If you're on a budget and don't need "resort" luxury, I highly recommend this hotel.