Hotel Lemon Royal

Zero maintenance. Room was full of mold. Untrained staff, lethargic.

It was a good and a friendly hotel. Good food and good rooms

This hotel's hospitality was good. They need to improve on hygiene

Had seen a high review and booked this hotel. The room was in first floor and no lift available. Had to carry my luggage all the way. Phone in room not working. Room stinking. Very poor service by staff. Day 2, we are made to wait for the breakfast till 0840 hrs. Delay by nearly an hour. Would never recommend to anyone not stay here again.

Rooms are not clean. Filthy bed sheets and pillows are stained. Tv is not functional and is kept as a show piece. Hot water is not available round the clock. Even in the morning hot water is not hot enough.

The room was decent. The bathroom was clean. (no bathtub was present though claimed) 12 times powercut each for more than half an hour and straight 2 hours powercut at night everyday. No geyser available or, at least hot water should be coming from one tap in the bathroom, as it is a cold place and people need to bathe in hot water. The intercom was not working. So every time i had to call the reception from my own phone. Everything on the tv was buffering for 5 min after playing for 2 min. I don't know what kind of generator they are using which was not able to back up power, and was making noise throughout the day and night for the whole three days we stayed there. Food was tasty, but expensive. The number that is provided on makemytrip is wrong. Overall experience, okay. Because everything was compensated by the weather. (again, not an achievement of the hotel)