Selini Suites & Waterpark

I think this hotel offers incredible value - I really was delighted to have stayed there. This is the first time I have booked all-inclusive and the experience has far surpassed my expectations. I was lucky enough to have a room in the main block on the first floor, facing the road but that meant my room had the sun all day. The balcony was large with a table and two chairs along with a rack for drying clothes. My only quibble with the room was that there was no light over the desk. My room was of a good size with two single beds pushed together, but unfortunately only one chair. There was a good amount of hanging space for clothes, but no drawers. There never is enough coat –hangers. A flat screen TV with Netflix and YouTube hung on the wall over a desk. There was a normal domestic size refrigerator. On top of the refrigerator there was a kettle and two mugs and glasses. WiFi was available throughout the hotel with no restrictions. All the staff from reception to restaurant to housekeeping were very friendly and helpful. A sand and shingle beach is five minutes’ walk away if you don't fancy using the hotel pool, which is not particularly big. Another alternative for water sports is to use the associated water park that is close to the beach. I think it caters for ages up to teenage. There are bus stops right outside the hotel with a bus frequency of about 20 minutes. It took me about twenty minutes to walk into Kolumbari, the main village with shops, supermarkets and restaurants. However, with all-inclusive there is no real need. Food is hot and not lukewarm with a great selection and a changing menu each day. The only trouble with such choice is that it is easy to eat too much! All-inclusive meant I could have soft drinks or coffee whenever I wanted with beer or wine available at lunch or dinner. The bar offered takeaway, if you didn't fancy drinking in the bar area. I cannot praise this hotel too highly.

A really gorgeous stay, only marred by the cloudy, windy weather. Staff absolutely lovely across the board. Everywhere was clean and sanitary. Food did get a bit samey (but I’m vegetarian so choices were limited) but was always fresh and enjoyable. Could do with a heated pool as these were just freezing. Not a lot to do in evenings but we did go end of season. I’m not one for being dragged into ‘entertainment’ so it suited me but perhaps some music etc for kids would be nice. The cats and kittens made it for us. They lived on the way to our room and it was a real joy to play with them and feed them (the supermarket up the road sold kitten biscuits so we were guilty of spending a few of our euros on these!) They didn’t invade your space if you didn’t want them to but they definitely made our daughter’s holiday. Overall, a really enjoyable time as a family of 4, with children aged 11 and 6. Shout out to the staff in the dining room who were particularly lovely.

Clean and beautiful. Wonderful staff and great service. The food was great. Even if it's all inclusive, there were still variations for every meal. A small walk for 150 meters to get to the water park. Another 50 meters to reach the beach. Beautiful with nice water.

Firstly we really did enjoy our holiday especially visiting chania however the hotel is definitely not a 4 star hotel. The Pros first were, our room had a beautiful sea view.The wait staff were incredibly attentive and it had a bus stop right outside the hotel making transport easy. However there were a lot more cons, the alcoholic drinks were extremely watered down to the point it felt like you were just drinking pop and not wine. There also seemed to be a lot of preferential Treatment, It was noticeable that guests who paid extra for certain upgrades, like premium cocktails, received more attention than those with all-inclusive packages with my mum being ignored at the bar for multiple minutes whilst the bar staff chatted to those who paid the extra bit for close to 5 min, which felt a bit unfair. One of the worst parts was the early Morning noise there was consistently loud noises early every morning around 7 AM. There were constant sounds of hammering, scraping chairs, and banging, which made it difficult to sleep in and enjoy our vacation, we realised they were having construction done above us which we weren't told about. The fire alarm went off 3 times late at night and we heard nothing from reception about what was going on, I had to run down and ask and was shrugged off saying it was just a problem in the kitchen. the alarm then went off again at 7am which woke us up, when we asked them again after breakfast the receptionist just smirked and said it was a little problem, my mum then told him they should've really let us know what was happening because multiple fire alarms going off is scary, he carried on smirking and only when my mum started to get mad did he apologise. There were a few problems as well with the room, the door firstly was extremely stiff, when locking it from the inside the lock just seemed to keep spinning, maybe 4 or 5 full turns before it locked. There was a kettle with cups but no tea coffee sugar or milk which we found weird because why have the facilities for it? the shower was a walk in one with just a small glass barrier that didn't reach fully across, this meant that everytime we showered it practically flooded the bathroom, the shower head also looked very dirty. At night there was also a weird crackling noise constantly which was either coming from the TV or the air con we couldn't figure out which. One of the days when I went to use the self serve drink machine it seemed there were ants either In the machine or in the cups you grab from the side. Also upon arrival there was a lack of Information given, they took our passports for a couple of hours, we were given a list for meal times and then given the key, we had to ask for the safe information which was free he just forgot to tell us, we then had to ask other guests where we went to dinner as we didn't know since during the day the area was closed off. The food was extremely limited and repetitive, they had basic salad bar which wasnt covered up so often

Bon séjour en général + Hôtel moderne, bien fleuri, rénové avec goût Bonne literie, propre, personnel sympa Comme dans certains complexes bondés, vous ne faites pas de file pour avoir une table au restaurant, transat toujours disponible, il n'est pas nécessaire de se lever à 6h pour un transat (assez de transat pour le nombre de personne séjournant à l'hôtel) Arrêt de bus juste devant l'hôtel pour aller au centre ... entre 2 à 2,80€/personne Centre touristique de Platanias à faire pour se balader le soir et à ne pas rater balade et couché du soleil au port de Chania - Petit complexe sans animations, les soirées tellement ennuyantes que nous avons dû acheter un jeu de cartes Même pas une bouteille d'eau dans le frigo de la chambre Buffet répétitif sans vraiment de spécialités grecques et en collation que frites, pizza, nugget et wraps (manque de fruits, sucré genre cake, crêpes...) Pour les suites, piscine sans bar! Plage de galets,sans une âme (même pas un maître nageur), à +/- 400m de l'hôtel sans bar ni transat Waterpark non attenant à l'hôtel et ouvert au public externe à l'hôtel Serviettes de plage payante à chaque change (2€/serviette/change) Cerise sur le gâteau, 3 chiots dans l hôtel qui ne faisaient que pleurer la nuit durant tout le séjour !!! Une horreur, à vouloir se taper la tête dans le mur

Modern looking renovated resort. Good food. Good drink and food service. Clean. Caring staff. (They even gave us sandwiches because our plane arrived late). There is not the best wifi in the rooms but vacation is not about being in ur room. You can rent a car. There is live music in the evenings. There are some animals (friendly cats and dogs) in the area - they are not dirty. There are still some things that would need a remake (the buffet, main toilets and some small things) but in the end I think its an ideal place to stay and i think it will have a great succesful future. (everithing i said is in comparison that it is a 4-star resort) Directly to the resort: I have nothing to complain about expect there was a really good looking waitress and they did not give me her instagram because of privacy. (resort's instagram account actually replaied to my message which i did not expect) - but i still did not get the instagram :( If someone from the resort is reading this then please (big please) just ask her if she is willing to give it to me. (I am not a pedophile, I am probably younger then she)