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21. toukokuuta 2025
North Indians, please don't book this Resort. From the time of check in till check out, the staff was non cooperative and whole intention was to extract money. Check In: We checked in late evening. NO welcome drink, No welcome gesture, No restaurant service for late check in. Staff was reluctant to take us to the room. Taxi Driver: Taxi driver was extracting Rs 800 extra and while reporting to the Resort staff, no support whatsoever was provided, so we were forced to pay Rs 800 extra. During the stay , we took a ride from city to Resort. Once again we paid agreed amount, still the driver asked for extra money. We reported again to Resort Manager and he did not help. They allowed the driver to come to reception. We proceed to our room and driver chased us till the room and finally we had to pay extra amount and driver thrashed my hand while taking the money and abused. The security did not try to stop him or report the matter to Resort manager or to local Police. There is no security for guests in the Resort. Billing: Hotel just offered 10% discount and not 25% discount being member of club Mahindra, later after 1hour of persuasion they cancelled one bill which was equal to 25% discount, I cleared the bill at night to avoid waste of time in early morning check out. In the morning while checking out, hotel staff asked me to pay for the cancelled bill again. The Taxi was booked twice from the Hotel and at the time of making payment they asked me to pay 3% extra. Taxi time was 6;30 am , however we got taxi at 7 after making phone call to driver, taxi details were not provided till the time of check out and we got late, though the driver was very nice.
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