Ethnotel, Kolkata Airport

I recently stayed at Ethnotel Kolkata, expecting a comfortable experience due to its proximity to Netaji Subhas Chandra Bose International Airport, but unfortunately, my stay was disappointing. Rooms & Cleanliness: The biggest issue was the lack of cleanliness. The room felt dirty, with visible dust, stained linens, and an unpleasant odor. The bathroom was not properly cleaned, and there were signs of poor maintenance. Service & Staff: The staff was polite, but their responsiveness was slow. Housekeeping took too long to address cleanliness concerns, and overall service did not meet expectations. Dining Experience: The food was average, with limited options. Room service was slow, and the quality did not justify the price. Noise Levels: Being near the airport, the rooms were quite noisy, and the soundproofing was inadequate. It was difficult to get a peaceful rest. Overall Impression: While the hotel’s location is convenient, the dirty rooms and slow service made the stay uncomfortable. It needs better maintenance and improved service to justify its pricing. I wouldn’t recommend it unless cleanliness improves.

Very nice hotel,it near the airport,but it is quite.I reach hotel very late for the next day fight. The room has big space and clean. Good service is as well

Disappointing Stay – Overcharged and Poor Experience I initially booked a room through ******* for $23, including taxes. However, after completing my payment by card, the final charge was $41. I contacted ******* about this discrepancy but have not received a response. Upon check-in, I clarified this issue with the hotel, but they were unhelpful and said there was nothing they could do. Additionally, as a Maldivian citizen, I do not require a visa, yet the hotel insisted on seeing one. I repeatedly explained this to them, even showing the information online that Maldivians get a 90-day visa-free stay. This led to a frustrating and unwelcoming debate during check-in. The room itself was very disappointing. The photos online did not match the actual condition of the room. The bed was extremely uncomfortable and the room was so cold it felt damp. I barely slept due to the cold and the uncomfortable bed. The bathroom was not clean or well-maintained either, adding to the unpleasant experience. I was looking for an affordable option for a one-night stay, but I ended up paying more than expected for a place that fell far below acceptable standards. Overall, I’m very dissatisfied with this experience.