Zone by the Park Kolkata

Excellent place to stay. Shall recommend others.

Honestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details: Room: 5/5. The decoration, the ambiance, the wall art. Lobby and other places: 5/5. Absolutely loved the design and hotel architecture. Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in. ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers. Bar and Food: 4/5. Good collection, great taste but very expensive. Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas. I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.

Good property could have been maintained even better

I stayed for a day in Zone By the Park, and honestly I would never want to return back to it, nor would I want to recommend it to anyone. The only decent part of the stay was the rooftop pool which offered good views of the city scape, and the dinner/breakfast buffet spread. Starting from the room, the amenities provided did not work. The service was pathetic. The TV remote was not functional. Even after calling the reception 4 times, they never sent anyone to check on it. Similar was the case with the electric kettle. It didnt work, and even after requesting multiple times to provide a solution, no one came to check on us. Also the lady security guard present during our checkout was very rude. After we had checked out, when we were about to leave on our bike, the security guard came and said rather rudely that you cant stand here, even after saying that we are guests in the hotel and we have just checked out and are leaving, they were not at all polite. Overall it was a very bad experience and ruined the whole staycation. A stay we hoped would be a nice relaxing getaway turned out to be one frustrating incident after another.

Excellent stay all well nice swimming pool good food . Nice location and architect.good hospitality .neat and clean

Very nice to stay. Food quality is very good. All other facilities are very good.